Name: MTS Money Bank (EXI Bank)
SKU: def1ff37-47cd-40c4-a63d-f0512e465f48
Rating: 3 (1 reviews)

Question 1

What is MTS Money Bank (EXI Bank)?

Accepted Answer

Need a financial partner that's got your back? MTS Money Bank (EXI Bank) offers a range of services to help you manage your finances with ease. From budgeting to saving, their solutions are designed to make your financial life more manageable. Whether you're trying to cut costs or build up your savings, they've got the tools to help you reach your goals.

Question 2

What's the cashback program like?

Accepted Answer

The cashback program has a solid selection of categories to earn rewards from, but you need a premium subscription to earn any cashback at all. The rewards program is easy to understand and use, but the limited benefits make it hard to justify the cost.

Question 3

Is the mobile app user-friendly?

Accepted Answer

Yeah, the mobile app is super user-friendly and easy to navigate. You can easily track your rewards, view your account balance, and make payments all from the app.

Question 4

What kind of customer support does MTS Bank Money offer?

Accepted Answer

The customer support team is available 24/7, which is a big plus. However, the rep who visited my home was pushy and didn't seem to care about my needs.

Question 5

Can I use my cashback rewards outside of the MTS network?

Accepted Answer

No, you can only use your cashback rewards within the MTS network, which is a major bummer.

Question 6

Is the premium subscription worth it?

Accepted Answer

No, the premium subscription is way too expensive, especially considering the limited benefits you get. Unless you're really committed to using the bank's services, it's not worth the cost.

Question 7

How does the bank's focus on upselling and cross-selling affect the customer experience?

Accepted Answer

The bank's focus on upselling and cross-selling is really annoying. It feels like they're more interested in making a sale than actually helping you.

Question 8

Can I cancel my premium subscription if I'm not satisfied?

Accepted Answer

Yeah, you can cancel your premium subscription at any time. However, you'll need to contact the customer support team to do so.

Question 9

What kind of benefits do I get with the premium subscription?

Accepted Answer

With the premium subscription, you get a range of benefits, including travel insurance and purchase protection. However, the limited benefits make it hard to justify the cost.

MTS Money Bank (EXI Bank)

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My Disappointing Experience with MTS Bank Money

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