Avoid This Company at All Costs

A Cautionary Tale: Why You Should Think Twice About This Company

summarizeEditor's Summary

I'm still trying to process the disaster that was our installation experience with this company. The team's lack of expertise and carelessness left us with a door and portal that look like they've been put through a war. Two weeks on, and the mess is still being cleaned up. If you value your time and your home's integrity, you might want to think twice about hiring these guys.

settingsSpecifications

KararKötü

Kalite2/10

İletişim1/10

HizmetKalitesi1/10

MüşteriDostluğu1/10

Profesyonelİlkeler1/10

A Cautionary Tale: Why You Should Think Twice About This Company

I'm still trying to wrap my head around the mess that a team of installers from this company left behind when they worked on our interior door and portal. Two weeks have passed since the debacle, and we're still dealing with the aftermath.

The installation process was a disaster from start to finish. It was clear that the team wasn't familiar with the work, and that showed in the quality of their job. I've seen high school kids do a better job than these self-proclaimed pros. The whole ordeal was a mess, with scratches, dents, and scuffs all over the door and portal.

We were expecting a professional installation, not a DIY disaster. The fact that they handled the job with such carelessness is just unbelievable. It's like they had no regard for the impact their work would have on the rest of our home.

When we expressed our outrage, the lead installer had the nerve to say, 'Well, at least we only had to do one door, so it's not that bad.' Are you kidding me? This is unacceptable. We've had our fair share of renovation issues, but this takes the cake.

And to make matters worse, they've been dragging their feet on returning our money. It's been 12 days since we asked for a refund, and we're still waiting. We've called multiple times, only to be told that they're 'processing the information.' Processing the information? That's just corporate jargon for 'we're not going to do anything about it.'

This whole experience has been a nightmare. I'm not even going to get into the details of the 'customer support' we received. Let's just say it was non-existent. If you value your sanity and your wallet, stay far, far away from this company.

We've had our fair share of renovation issues in the past, but this company takes the cake. The lack of professionalism, the poor quality of work, and the terrible customer service make them a company to avoid at all costs.

Never, ever use their services. Trust me, you won't regret it.

We're still dealing with the aftermath of this fiasco, and it's been two weeks since the installation. The door and portal are still not up to par, and we're still waiting for a refund. It's a disaster from start to finish.

We've tried to contact the company multiple times, but their customer service is non-existent. They're always 'processing the information' or 'looking into it.' It's a never-ending cycle of excuses and delays.

Stay far, far away from this company. They're not worth the risk. Your sanity and your wallet will thank you.

live_helpFeatured FAQ

What kind of experience can I expect with this company's installation services?

Unfortunately, our experience was a complete disaster from start to finish. The team's lack of expertise and carelessness left us with a door and portal that look like they've been put through a war.

Are the installers from this company professionals?

No, they're not. In fact, they're probably some of the most unprofessional people we've ever had the misfortune of dealing with.

Can I trust this company to do a good job?

No, you can't. They're not reliable, and their work is subpar at best.

What happens if something goes wrong with the installation?

You're on your own. The company's customer support is non-existent, and good luck getting anyone to answer your calls.

Is this company worth hiring?

No, it's not. Unless you want to risk your home's integrity and your time, you're better off looking elsewhere.

Can I get a refund if I'm not satisfied with the installation?

Good luck with that. The company's refund policy is probably as helpful as their customer support.

What kind of warranty does this company offer?

None that we could find. You're on your own if something goes wrong.

How long does the installation process typically take?

Longer than you'd like, probably. Our experience was a complete disaster, and it took weeks to clean up the mess.

What should I expect from the company's customer support?

Unfortunately, you can expect nothing. The company's customer support is non-existent, and good luck getting anyone to answer your calls.

check_circlePros

•The installers showed up on time, which is more than I can say for most companies in this industry.
•They had a nice van and some decent tools, but that's about where the positives ended.
•The lead installer was friendly, but that didn't make up for the subpar work.
•They offered a 'reasonable' price, but that turned out to be a joke.
•The company has a website, which is more than some of their competitors can say.
•They had a phone number, but good luck getting someone to answer it.

cancelCons

•The installation process was a complete disaster from start to finish.
•The team's lack of expertise showed in the quality of their work.
•Scratches, dents, and scuffs all over the door and portal - it was like they had no regard for our home.
•The lead installer had the nerve to downplay the damage, saying 'at least it's only one door.'
•Their 'professional' installation left us with a mess that's still being cleaned up.
•The company's customer support is non-existent - good luck getting anyone to answer your calls.

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