
Goldapple Beauty Store
My ZYA Shopping Spree: What I Loved and What Left Me Feeling Meh
summarizeEditor's Summary
I thought I'd kicked my online shopping addiction after deleting the ZY app, but it didn't quite work out that way. I've since switched my attention to another store, and I've already made 60 orders there. On the ZY site, my purchases have slowed down, but I've managed to earn the 'Beauty Legend' status in their loyalty program. That's not nothing. The accumulation of beauty points has led to free gifts on the site, and I've even received a ZY cosmetic case with filling, a ZY secret box, and a ZY perfume. Here's the deal – I'm impressed by the variety of products and the speed of delivery. However, I've experienced some issues with the customer support, and the return process was a total letdown. I've been using the ZY site for a while now, and I've got some thoughts to share. For starters, the app offers a wide variety of products, including rare brands that I couldn't find anywhere else. The beautiful packaging that comes with each order is worth every penny, if you ask me. Delivery is super fast, and I've received my orders in just a few days. The loyalty program is a great incentive to keep shopping on the site – I've earned the 'Beauty Legend' status and received some awesome free gifts. The search function is super user-friendly, making it easy to find what I'm looking for. And let's not forget about the sales and discounts – the site often has them, which is a game changer for me.




















































































settingsSpecifications
live_helpFeatured FAQ
What's the best way to get in touch with the customer support team?
Unfortunately, the customer support is not as responsive as I'd like it to be. I've had to wait for hours to get a response to my queries. However, you can try reaching out to them through the 'Contact Us' page on the site.
Can I return a product if it's not what I expected?
Yes, you can return a product if it's not what you expected. However, the return process is a total pain – I've had to jump through hoops to get a refund for a defective product. Make sure to read the return policy carefully before making a purchase.
How do I earn beauty points on the site?
You can earn beauty points on the site by making purchases, referring friends, and completing surveys. The accumulation of beauty points has led to free gifts on the site, and I've even received a ZY cosmetic case with filling, a ZY secret box, and a ZY perfume.
What's the best way to find rare brands on the site?
The site has a search function that makes it easy to find what you're looking for. You can also try browsing the 'Rare Brands' section on the site to find some of the harder-to-find products.
Can I trust the quality of the products on the site?
Unfortunately, not all of the products on the site are as good as they seem. I've experienced some issues with the quality of some products, so make sure to read the reviews and check the product description carefully before making a purchase.
How do I get a refund if I'm not satisfied with a product?
If you're not satisfied with a product, you can try contacting the customer support team to initiate a return. However, the return process is a total pain – I've had to jump through hoops to get a refund for a defective product. Make sure to read the return policy carefully before making a purchase.
Can I trust the customer support on the site?
Unfortunately, the customer support is not as responsive as I'd like it to be. I've had to wait for hours to get a response to my queries. However, you can try reaching out to them through the 'Contact Us' page on the site.
How do I find out about sales and discounts on the site?
The site often has sales and discounts, which is a game changer for me. You can try checking the 'Sales' section on the site or signing up for their newsletter to stay informed about upcoming promotions.
check_circlePros
- •The ZY app offers a wide variety of products, including rare brands that I couldn't find anywhere else.
- •I love the beautiful packaging that comes with each order – it's worth every penny!
- •The delivery is super fast, and I've received my orders in just a few days.
- •The loyalty program is a great incentive to keep shopping on the site – I've earned the 'Beauty Legend' status and received some awesome free gifts.
- •The search function is super user-friendly, making it easy to find what I'm looking for.
- •I've noticed that the site often has sales and discounts, which is a game changer for me.
- •The variety of products is impressive, and I've found some great deals on the site.
- •The customer support team is helpful, even if they're not always super responsive.
cancelCons
- •The customer support is not as responsive as I'd like it to be – I've had to wait for hours to get a response to my queries.
- •The return process is a total pain – I've had to jump through hoops to get a refund for a defective product.
- •I've experienced some issues with the quality of some products – not all of them are as good as they seem.
- •The site can be a bit overwhelming with all the options and promotions – it's hard to keep track of everything.
- •I've noticed that some products are overpriced compared to what I can find elsewhere.
- •The site doesn't always have the products I'm looking for in stock – I've had to wait for weeks to get my hands on something I wanted.
- •The website can be a bit glitchy at times, which is frustrating.
- •I've had some issues with the payment process, but it's not a huge deal.



