
Yandex Market App
A Foodie's Hidden Gem: My Honest Review of Yandex Lava
summarizeEditor's Summary
I've been using Yandex Lava for a while now, and it's been a total game-changer for me. The delivery service isn't available in all Russian cities, but when it is, the delivery speed is super fast – usually under 15-20 minutes. You can track the courier's route in the app, which is a huge plus. I've been lucky in that the delivery hub is just a block away from my location, but I've also had friends who've had to wait longer. The variety of products available is insane – I mean, I've never seen so many options in one place. Prices are pretty reasonable, especially when you consider the quality of the food. The app is super user-friendly, even for someone like me who's not exactly tech-savvy. Customer support is responsive and helpful when you need them. But there are some downsides – the delivery service can be a major bummer if you're not in a supported area, and the prices can be a bit high for non-food items. The app can be a bit glitchy at times, and customer support can be slow to respond outside of business hours. Packaging could be better, especially for fragile items.






































































settingsSpecifications
live_helpFeatured FAQ
Is Yandex Lava available in all Russian cities?
Unfortunately, no. The delivery service is only available in certain cities, and even then, there's no guarantee you can order because your neighborhood or building might not be in the delivery zone.
How fast is the delivery speed?
It's usually under 15-20 minutes, which is super fast, especially when you're in a major city like Moscow.
Can I track the courier's route in the app?
Yes, you can track the courier's route in the app, which is super convenient.
Are the prices reasonable?
Yes, prices are pretty reasonable, especially when you consider the quality of the food.
Is the app user-friendly?
Yes, the app is super user-friendly, even for someone like me who's not exactly tech-savvy.
How responsive is the customer support team?
Customer support is responsive and helpful when you need them, but they can be a bit slow to respond outside of business hours.
Can I return or exchange items?
Yes, you can return or exchange items, but the process can be a bit complicated, so make sure you read the fine print.
Do you offer any promotions or discounts?
Yes, Yandex Lava often offers promotions and discounts, especially for first-time users, so keep an eye out for those.
check_circlePros
- •The variety of products available is insane – I mean, I've never seen so many options in one place.
- •Delivery speed is crazy fast, especially when you're in a major city like Moscow.
- •You can track the courier's route in the app, which is super convenient.
- •Prices are pretty reasonable, especially when you consider the quality of the food.
- •The app is super user-friendly, even for someone like me who's not exactly tech-savvy.
- •Customer support is responsive and helpful when you need them.
cancelCons
- •Delivery service isn't available in all Russian cities, which can be a major bummer.
- •Even in areas where it is available, there's no guarantee you can order because your neighborhood or building might not be in the delivery zone.
- •Prices can be a bit high for non-food items.
- •The app can be a bit glitchy at times, which can be frustrating.
- •Customer support can be slow to respond, especially outside of business hours.
- •Packaging could be better, especially for fragile items.



