Yandex Events
My Ticket Buying Nightmare with Yandex Afisha: Watch Out for Those Sneaky Extra Charges
summarizeEditor's Summary
I had a major headache buying tickets for an organ concert in St. Petersburg through Yandex Afisha. The seats I chose were divided into different sections, and I had no idea what to expect. To make matters worse, I was hit with extra fees without being clearly informed. The lack of clear information and poor customer support made the whole process a total nightmare. If you're considering using Yandex Afisha, beware of those sneaky extra charges and be prepared for a world of hassle.
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live_helpFeatured FAQ
What happened when you tried to buy tickets for the organ concert?
I bought tickets, but when we got to the venue, I realized that the seats were divided into different sections, and I had chosen seats that were supposed to be together.
Were you charged extra fees?
Yes, I was charged extra fees without being clearly informed. This was a major issue for me.
How did you find the customer support?
The customer support was completely unhelpful and unresponsive. I had to deal with a lot of hassle and frustration trying to get my questions answered.
What did you like about the website?
I liked that the website was easy to navigate, and I could buy tickets without leaving my house. I also appreciated that I could filter events by location and date.
What did you dislike about the website?
I disliked that the seating chart was not clearly displayed, and I had no idea what to expect. I also had issues with the customer support and the extra fees.
Is Yandex Afisha a good option for buying tickets?
Based on my experience, I would not recommend Yandex Afisha for buying tickets. The lack of clear information and poor customer support made the whole process a total headache.
Can you return or refund tickets purchased through Yandex Afisha?
I couldn't find any clear information about the return or refund policy on the website. This was another major issue for me.
How do you think Yandex Afisha could improve?
I think Yandex Afisha could improve by providing clear information about events, including the venue and seating. They should also improve their customer support and make it clear what fees are being charged.
check_circlePros
- •The website was super easy to navigate, and I could buy tickets from the comfort of my own home.
- •I liked that I could see a list of upcoming events in one place, making it easy to plan my schedule.
- •The website had a clean design and was a breeze to use.
- •I appreciated that I could filter events by location and date, helping me find the perfect show.
- •The website had a great selection of events to choose from, so I was spoiled for choice.
- •I liked that I could read reviews from other users before making a purchase, giving me a better idea of what to expect.
cancelCons
- •The customer support was completely unhelpful and unresponsive, leaving me frustrated and stuck.
- •The seating chart was not clearly displayed, and I had no idea what to expect when we got to the venue.
- •I was charged extra fees without being clearly informed, which was a major issue for me.
- •The website did not provide clear information about the event, including the venue and seating, which was confusing.
- •I had to deal with a lot of hassle and frustration trying to get my questions answered, which was a real pain.
- •The website did not have a clear return or refund policy, leaving me feeling uncertain and anxious.
