Whitebird Website Reviews
Just trash, not a service
summarizeEditor's Summary
I gave this exchange a try and, honestly, it was a total disappointment. The KYC can’t even read a passport—every upload just throws an error. There’s no mobile app, so you’re stuck with a clunky web page. On top of that, the fees chew up a big chunk of any trade and the minimum crypto amount is so tiny it makes the fees look even worse. If you want smooth verification and a decent UI, you’ll be left frustrated. I’ve used dozens of other platforms that handled these basics just fine, so this one feels like a step backward.
settingsSpecifications
live_helpFeatured FAQ
Why does the KYC verification keep failing?
The exchange’s verification engine can’t read most ID formats, so every passport or ID you try to upload just spits out an error. Lots of users have run into this.
Is there a mobile app for this exchange?
Nope, it’s web‑only. You’ll have to stick with a desktop browser, which many find clunky compared to modern mobile apps.
How high are the trading fees?
They’re on the pricey side and can take a noticeable bite out of each trade, especially the smaller ones.
What’s the minimum crypto amount I can trade?
The platform sets a surprisingly low minimum, which often makes the already‑high fees look even worse relative to the trade size.
Can I trade a wide variety of cryptocurrencies?
Yeah, they list multiple crypto pairs, so you have options despite the other drawbacks.
Is the fee structure transparent?
The fee schedule is clear, but the rates are steep, so you’ll see a big chunk of your trade disappear.
Does the exchange offer any customer support?
There is support, but response times are slow and they haven’t fixed the KYC glitch for many users.
Is the exchange secure despite the verification issues?
They use SSL encryption and two‑factor authentication, but the broken KYC process hurts overall trust.
check_circlePros
- •Works in any desktop browser, so you don’t need special software.
- •Offers a decent selection of crypto pairs to trade.
- •KYC verification is required, which helps keep things legit.
- •Fee schedule is laid out clearly, even if the rates are high.
- •You can deposit crypto directly without a mobile app.
cancelCons
- •Passport or ID uploads keep failing with error messages.
- •No mobile app—just a clunky web interface.
- •Fees are huge and eat into every trade.
- •The minimum crypto amount is absurdly low, making trades feel pointless.
- •Overall the user experience feels broken and not ready for everyday traders.
