A Guide Gone Horribly Wrong: Our Turkey Nightmare with Join UP

Name: A Guide Gone Horribly Wrong: Our Turkey Nightmare with Join UP
Item: Join Up Tours
Rating: 1
Author: tomWalker7

summarizeEditor's Summary

I was really looking forward to our Turkey trip, but Join UP's lackluster service and unprofessional guides made for a complete disaster from the get-go. Poor communication, unfulfilled promises, and a general air of disorganization marred our experience. The hotel guide was the only bright spot, but even she couldn't salvage the mess left by the Join UP team. If you're considering a tour with Join UP, beware: you might end up feeling frustrated, disappointed, and wondering what went wrong.

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TurizmRehberiOrganizasyon1/10

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A Guide Gone Horribly Wrong: Our Turkey Nightmare with Join UP

We booked a trip to Turkey with Join UP, thinking we'd get a top-notch guided tour. But our experience was a complete disaster from start to finish.

The flight was smooth, and the team at Join UP did a great job explaining the itinerary and what to expect. But things took a turn for the worse when we arrived in Antalya.

Our guide was completely unprofessional, and her lack of attention to detail was staggering. We were left standing in a queue of three people, and when we finally approached her, she barely acknowledged us, let alone offer a warm greeting or make any effort to make us feel welcome.

Things only got worse from there. The hotel guide was a different story altogether. She regaled us with outlandish tales of tours and excursions, and we ended up booking a boat trip. When we asked about the duration of the trip, she told us it would take a maximum of 40 minutes. We set off at 8:15, but we didn't arrive at the boat until 11:15. To make matters worse, we were seated in a bus with other tourists and their kids, who were also unaware of the long journey ahead.

We spent over half the day in transit, and to make matters worse, there was no offer of snacks or water on the bus. We were all getting hangry by the time we finally arrived at the boat.

The worst was yet to come. On the way back, the bus's air conditioning was turned up to maximum, despite the scorching heat outside. When we complained to our guide, she seemed oblivious to the problem and told us we were being paranoid. It was only when we pointed out the obvious that she agreed to turn off the AC.

And if things weren't bad enough already, the bus suddenly broke down on the way back, and we were left stranded for over an hour. The guide seemed completely clueless and told us to wait while she went off to find a taxi. When we asked her to call a taxi for us, she told us to book one ourselves. It was absolute chaos, and we were all getting frustrated and worried about being stuck in the middle of nowhere.

What really shocked us was the complete lack of organization and communication from our guide. It was clear that she had not prepared properly for our trip, and it showed in every aspect of our experience. From the initial welcome to the final farewell, our guide seemed completely uninterested in making sure we had a good time.

We were left feeling frustrated, disappointed, and wondering how Join UP could have let things go so wrong. As a company, they claim to offer high-quality guided tours, but our experience was anything but.

Here's the deal: if you're planning a trip to Turkey with Join UP, do yourself a favor and avoid their guide service at all costs. It's just not worth the risk of having a terrible experience like we did.

We wouldn't recommend Join UP to anyone, and we'd advise potential customers to look elsewhere for a reliable and trustworthy tour operator.

In fact, we'd go so far as to say that Join UP's guide service is a complete waste of time and money. The lack of professionalism and attention to detail is staggering, and it's clear that they're not taking the needs and concerns of their customers seriously.

So, if you value your time and money, stay away from Join UP's guide service. Trust us, you won't regret it.

live_helpFeatured FAQ

What happened with the flight?

The flight was actually smooth, and the team at Join UP did a great job explaining the itinerary and what to expect. However, things took a turn for the worse when we arrived in Antalya.

What was wrong with the guide?

Our guide was completely unprofessional and showed a staggering lack of attention to detail. We were left standing in a queue for ages, and when we finally approached our guide, she barely acknowledged us.

What about the hotel guide?

The hotel guide was friendly and knowledgeable, and she regaled us with some fascinating stories about the local area. However, her tales of tours and excursions were outlandish and misleading, and we ended up booking a boat trip that was a total disaster.

What was the problem with the boat trip?

The boat trip took over three hours, not 40 minutes as promised, and we were seated in a bus with other tourists and their kids. It was a total disaster, and we were left feeling frustrated and disappointed.

Did Join UP meet their obligations?

No, the Join UP team consistently failed to meet their obligations, leaving us feeling frustrated and disappointed. The service was generally disorganized and lacking in communication, which made the whole experience feel like a nightmare.

What about the scenery in Antalya?

The scenery in Antalya was stunning, and we were able to take some beautiful photos. However, it was overshadowed by the chaos caused by Join UP.

What about the food in Turkey?

The food in Turkey was incredible, and we enjoyed trying all the local specialties. However, it was hard to appreciate the cuisine when we were dealing with the mess left by Join UP.

What about the other tourists?

The other tourists we met on the trip were friendly and fun to hang out with. However, they were also victims of Join UP's poor service, and it was frustrating to see them dealing with the same issues we were.

check_circlePros

•The flight was smooth, and the team at Join UP did a great job explaining the itinerary and what to expect.
•The hotel guide was friendly and knowledgeable, and she regaled us with some fascinating stories about the local area.
•We did get to see some amazing sights in Turkey, but unfortunately, they were overshadowed by the chaos caused by Join UP.
•The scenery in Antalya was stunning, and we were able to take some beautiful photos.
•The food in Turkey was incredible, and we enjoyed trying all the local specialties.
•The other tourists we met on the trip were friendly and fun to hang out with.
•The hotel was comfortable, and we appreciated the amenities.
•We were able to try some delicious local cuisine, including kebabs and baklava.

cancelCons

•Our guide was completely unprofessional and showed a staggering lack of attention to detail.
•We were left standing in a queue for ages, and when we finally approached our guide, she barely acknowledged us.
•The hotel guide's tales of tours and excursions were outlandish and misleading, and we ended up booking a boat trip that was a total disaster.
•The boat trip took over three hours, not 40 minutes as promised, and we were seated in a bus with other tourists and their kids.
•The Join UP team consistently failed to meet their obligations, leaving us feeling frustrated and disappointed.
•The service was generally disorganized and lacking in communication, which made the whole experience feel like a nightmare.
•We were not provided with accurate information about the tour, which caused a lot of confusion.
•The guides were not knowledgeable about the local area, which made the tour feel shallow.