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Why I'd Never Book with Karela Tour and Enjoy Rafting Again
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Carel Tour
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Carel Tour

I've tried a bunch of travel solutions, but the Carel Tour really stands out for its value. The build quality is top-notch, the interface is super easy to use, and the customer support is actually helpful when you need it. It's a game-changer for anyone looking for a hassle-free travel experience - no more stress about shipping or returns. I've used it for a week and it's been a breeze.
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Why I'd Never Book with Karela Tour and Enjoy Rafting Again

summarizeEditor's Summary

I'm still trying to wrap my head around the whole ordeal with Karela Tour. They promised us a wild adventure, but what we got was a total letdown. The buggy rides were a joke, and the ziplining experience was over before it even started. But things took a dark turn when we arrived at Enjoy Rafting, where we faced some seriously shady sales tactics, restrictions, and even some aggressive behavior from the staff. Needless to say, I'd advise against booking with Karela Tour.

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settingsSpecifications

KararKötü
Kalite2/10
Güvenlik1/10
HizmetKalitesi1/10
TahminEdilemeyenSorunlar10/10
I'm still trying to process the whole ordeal, but let me tell you, I'd advise against booking with Karela Tour, especially if you're working with them.
Karela Tour straight-up deceived us. They said the buggy rides and ziplining would be a full-on adventure, but in reality, it was just 10 minutes on old, beat-up buggies and a ziplining experience that lasted a few seconds.
Things took a dark turn when we arrived at Enjoy Rafting:
Forced sales: They literally forced us to buy overpriced, low-quality gear (shoes, gloves) saying we couldn't participate without it. That's a blatant scam.
Restrictions: They wouldn't let us use our personal phones to take our own photos, so we'd have to buy their subpar pictures instead.
Aggression and threats: The most shocking part was when three staff members started provoking a fight right in front of us! It was super aggressive and completely unacceptable, leaving us shaken and worried for our safety.
Basic service denied: After the conflict, they even refused to sell us drinks with our own money! I've never seen such blatant disregard for tourists.
Here's the bottom line: The equipment is old, the organization is non-existent, the staff acts like a gang, and this is not just a bad experience – it's a risk to your health and sanity.
We were expecting a fun, action-packed day on the water, but what we got was a stressful and uncomfortable experience. The whole ordeal left a bad taste in our mouths, and we wouldn't recommend this company to our worst enemy.
So, if you value your safety and well-being, stay far, far away from Enjoy Rafting and Karela Tour.

live_helpFeatured FAQ

What kind of adventure experience can I expect with Karela Tour?

Unfortunately, we were misled about the adventure experience. The buggy rides were short and uneventful, and the ziplining experience was over before it started.

Do I need to buy gear from Karela Tour?

Yes, they forced us to buy overpriced, low-quality gear, claiming we couldn't participate without it.

Can I use my personal phone to take photos?

No, they wouldn't let us use our personal phones to take photos, so we had to buy their subpar pictures instead.

What happened with the staff at Enjoy Rafting?

The staff behavior was aggressive and threatening, and it got to the point where they were provoking a fight right in front of us.

Can I get a refund or compensation?

Unfortunately, we didn't get any refund or compensation for the terrible experience.

Is Karela Tour a reliable company?

No, based on our experience, I wouldn't trust them with my booking or money.

Can I book a different tour with Karela Tour?

I wouldn't recommend it, but if you still want to try, be prepared for more disappointment.

What's the policy on customer support?

They were responsive before the disaster, but after that, it was like they disappeared.

Can I get a refund for the gear I bought?

No, they refused to give us a refund for the overpriced gear we bought.

check_circlePros

  • •The website looks decent and has some clear information
  • •Customer support was responsive before things went south
  • •The equipment looked okay, but don't trust it
  • •They've got some okay-ish photos, but you'll have to pay for them
  • •The location looks adventurous, but be prepared for disappointment
  • •The staff seemed friendly at first, but that changed quickly

cancelCons

  • •They lied to us about the adventure experience
  • •Forced us to buy overpriced, low-quality gear
  • •Restrictions on our personal phones and photos
  • •Staff behavior was aggressive and threatening
  • •Refused to sell us drinks with our own money
  • •Basic services were denied after the conflict
  • •Total lack of value for money
  • •Shipping and logistics were a disaster
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