Trip.com Reviews
My Trip.com Experience: A Few Hiccups, But Some Great Options
summarizeEditor's Summary
I recently tried out Trip.com, and I'm still trying to figure out what to make of it. The site's got some really cool stuff, but it's also got some major flaws. The interface is super easy to use, and the layout is clean and intuitive. One thing that really stood out was the variety of tours and trips they offer – it's seriously diverse, with something for every budget and interest. But, unfortunately, my enthusiasm was quickly tempered by some pretty big issues, like no option to create a personal account, which makes it tough to save your search history or book trips directly from the site. You can't cancel bookings directly from the site either, which can be a real pain. The site feels a bit clunky in some areas, like when you're trying to make changes to your itinerary. Customer support could be better, and return policies are a bit unclear, which can be frustrating if you need to make changes to your booking. The site's not optimized for mobile, which can make it tough to use on-the-go.
settingsSpecifications
live_helpFeatured FAQ
Is Trip.com a good option for budget travelers?
Yeah, Trip.com's got some great options for budget travelers. They offer a range of tours and trips that are affordable and fun.
Can I cancel my booking directly from the site?
Unfortunately, no. You'll have to go through the provider's site to make changes to your itinerary.
How does Trip.com's customer support work?
Customer support could be better – I had to jump through hoops to get help with a simple issue. But, I did eventually get the help I needed.
What's the return policy like on Trip.com?
Return policies are a bit unclear, which can be frustrating if you need to make changes to your booking. But, I'm sure it's all spelled out in the fine print.
Can I book trips directly from the site?
No, you'll have to create a personal account to do that. Which, unfortunately, is not an option on Trip.com.
Is Trip.com mobile-friendly?
Not really. The site's not optimized for mobile, which can make it tough to use on-the-go.
What kind of tours and trips does Trip.com offer?
Trip.com's got a seriously diverse range of tours and trips – everything from cultural experiences to adventure activities.
Can I read reviews from other users on Trip.com?
Yeah, you can read reviews from other users to get a more detailed look at the site's pros and cons.
How do I save my search history on Trip.com?
Unfortunately, you can't save your search history on Trip.com since there's no option to create a personal account.
check_circlePros
- •The interface is super easy to use, and I found what I was looking for in no time.
- •The variety of tours and trips they offer is seriously diverse, with something for every budget and interest.
- •The site's got some really cool stuff, like cultural experiences and adventure activities.
- •The layout is clean and intuitive, making it a breeze to navigate.
- •You can read reviews from other users to get a more detailed look at the site's pros and cons.
- •They offer a range of tours and trips that are affordable and fun.
cancelCons
- •There's no option to create a personal account, which makes it tough to save your search history or book trips directly from the site.
- •You can't cancel bookings directly from the site – you'll have to go through the provider's site, which can be a real pain.
- •The site feels a bit clunky in some areas, like when you're trying to make changes to your itinerary.
- •Customer support could be better – I had to jump through hoops to get help with a simple issue.
- •Return policies are a bit unclear, which can be frustrating if you need to make changes to your booking.
- •The site's not optimized for mobile, which can make it tough to use on-the-go.
