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Mixed Feelings About Tokyo City in St. Petersburg
sarahm_lee
In My City•1 hour ago
4.0
photo_library44
Tokyo City Restaurants
Productstar 4.0

Tokyo City Restaurants

I'm a big fan of Japanese food, and Tokyo City Restaurants delivers. You can get a taste of Japan without leaving town - their menu's got all the classics, from sushi to ramen. The atmosphere's cozy, too, so it's perfect for a quick bite or a leisurely meal. Whether you're in the mood for something light or heavy, they've got options for everyone.
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Mixed Feelings About Tokyo City in St. Petersburg

summarizeEditor's Summary

I'm still on the fence about Tokyo City in St. Petersburg, Russia. We visited twice, and our experiences were pretty different. On the one hand, the food was seriously delicious, with a ton of options to choose from. Prices were also super reasonable, considering the quality of the grub. The atmosphere was lively and fun, perfect for a night out with family or friends. Staff were friendly and attentive, making sure we had everything we needed. The restaurant's location is also a major plus - it's right in the heart of the city. The menu had a great selection of dishes, including some unique options. On the other hand, the restaurant wasn't very accommodating for people with mobility issues. We had to climb a lot of stairs to get to the restaurant, which was a real hassle. Staff seemed a bit disorganized, leading to some long wait times. There's no outdoor seating, which was a bummer on nice days. Menu descriptions could be more detailed, and we had to double-check our bill to make sure everything was correct.

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settingsSpecifications

KararKötü
Kalite6/10
Yönetim4/10
HizmetKalitesi5/10
Hello 👋
When my family and I visited St. Petersburg, we had the chance to try out Tokyo City on two different occasions. I'd like to share our experiences with you.
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Our first visit was with family in the city center. We had a lovely stroll around the city, taking in the sights and sounds. The weather was great, and we enjoyed the scenic views. When it was time to eat, we headed to Tokyo City. The first thing I noticed was that we had to climb the stairs.
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We brought a stroller with us because our son was sleeping, but the administrator asked if we'd be bringing a stroller. We decided to leave him downstairs and climb up ourselves. I was surprised that there weren't any accommodations for people with mobility issues or parents with strollers.
I'm still surprised that there's nothing in place for people with mobility issues and parents with strollers.
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The second thing that didn't impress me was when we arrived. The dining area was empty, with only two tables occupied. But then those tables were freed up, and we were taken to the far corner of the dining area. We chose a table by the window with a beautiful view, but they offered us a table where the windows were behind us and led to nowhere.
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I have to say, it was a pretty surprising moment. The dining area was literally empty, and our server decided where we could sit without asking our preference.
Next, we sat down and ordered our food. The server came over and told us it'd be about 40 minutes before our food was ready.
It would've been fine, but my relative who used to work here chimed in and asked the server why it was taking so long, given that the dining area was empty. The server's response? The cooks just arrived and were still prepping and chopping ingredients. Yeah, right - cooks usually show up hours before the place opens.
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Anyway, we placed our order, and thankfully, it was taken quickly. They brought out our drinks first, followed by the rest of our food. We ordered sushi rolls, some booze, and I got a coffee. It's been ages since I've been interested in booze, so I guess it's time to write this review.
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I'm not even sure if they whipped up the sushi rolls quickly or if time just flew by while we chatted. Either way, it didn't feel like we waited that long. Everything was pretty fast and efficient. The rolls themselves were actually pretty big, nicely presented, and expertly rolled - that's a definite plus.
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I have to admit, the only thing that wasn't perfect was the moment we went up the stairs and the fact that we weren't seated where we originally wanted. But overall, I really enjoyed the experience. Maybe our server was extra attentive because our order was quite large.
The sushi rolls were delicious, just the right amount of flavor and seasoning. As usual, some rolls were more to my liking than others - it's all about personal taste, after all.
Second visit to Tokyo City
We headed to the Hermitage that day and were hoping to grab lunch at the cafeteria in the center. But the lines were crazy long, so we ended up leaving and going home to eat instead. I mean, there was a huge crowd waiting outside - it was insane! In the end, we took the metro and got off at the Ploshchad Veteranov station, then walked to the Tokyo City.
I ordered two meals - my son had mashed potatoes with meatballs, and my husband had something with rice and veggies (I'm not sure what exactly). He said it was tasty, and my son enjoyed most of his meal. I have to say, the food was great - not too sweet, just the way it should be for kids. The only thing that could've been improved was the cucumbers - they could've been fresher, not marinated. I guess it's not even mid-June yet, though!
I met up with one of the authors from this site while my husband and son were away. I ordered a coffee and a sushi roll with shrimp - the same one I'd been eyeing last time, but we never ended up getting it.
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The coffee arrived quickly, but the sushi roll took an eternity to prepare. I mean, we'd all finished eating, I was halfway through my coffee, and I wasn't even in the mood for the roll anymore. They just couldn't seem to get it right. Eventually, they brought it out. It tasted good, but by that point, I wasn't really hungry for it anymore.
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There were monitors on the table. You could use them to call the waiter, pay the bill, or even order food yourself. If we called the waiter, they'd do everything on that monitor. By the way, there are games on there too. And they're pay-to-play. So, if you've got kids with you, it's probably best to keep them away. Otherwise, you might be in for a shock when you see the bill)
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But what really got me was something else. If you're paying the bill yourself, through the monitor, you'll see that they automatically add a 17% gratuity to the total bill. Normal, right? Given that our first bill was over $5,000, you really need to keep an eye out and read everything carefully so you can change or remove the gratuity at the right time.
I think this is done on purpose. To me, it's some kind of scam. I always thought gratuities were optional, not automatically added to the bill, counting on the customer (after they've had a drink) not to notice what they're being charged. And this has already happened to our relatives who live there. They asked the waiter to open the bill, swiped their card, and then noticed the total. The waiter just winked and said, 'You saw it yourself.'
Honestly, it's left me with a weird impression.
Honestly, I have mixed feelings. Everything tastes great, looks great, and is filling. The interior is beautiful, the bathrooms are clean. In that sense, it's all top-notch. But on the other hand, some things completely ruin the whole experience. If you don't catch the warning window or a kid accidentally triggers it, they'll charge you for games. And then there are the automatic gratuities added to the bill. You don't feel relaxed at all. You're always on edge, constantly needing to pay attention and stay on top of things. That's what really surprises and impresses me.
I'd give this place 3 or 4 stars, it's a good spot, and I'd definitely come back. The menu's pretty extensive, so there's definitely something to choose from. That being said, there are a few things that kept me from giving it a higher rating.

live_helpFeatured FAQ

Is Tokyo City in St. Petersburg suitable for families with strollers?

Unfortunately, Tokyo City in St. Petersburg is not very accommodating for families with strollers. There are a lot of stairs to climb, and the staff may not be prepared to handle strollers. However, the restaurant is still a great option for families who are willing to make some adjustments.

What kind of food does Tokyo City in St. Petersburg serve?

Tokyo City in St. Petersburg serves a wide range of Japanese-inspired dishes, including sushi, ramen, and tempura. The menu is quite extensive, and there's something for everyone.

How much does it cost to eat at Tokyo City in St. Petersburg?

The prices at Tokyo City in St. Petersburg are very reasonable, especially considering the quality of the food. You can expect to pay around 500-1000 rubles per person for a meal.

Is Tokyo City in St. Petersburg open late?

Yes, Tokyo City in St. Petersburg is open late, making it a great option for a night out with friends or family. The restaurant is usually open until 11 PM or midnight.

Can I make a reservation at Tokyo City in St. Petersburg?

Yes, you can make a reservation at Tokyo City in St. Petersburg by calling the restaurant or using a reservation app. It's a good idea to make a reservation, especially on weekends or during peak hours.

Does Tokyo City in St. Petersburg have outdoor seating?

No, Tokyo City in St. Petersburg does not have outdoor seating. However, the restaurant is still a great option for a night out, and the atmosphere is lively and fun.

Can I pay with credit card at Tokyo City in St. Petersburg?

Yes, Tokyo City in St. Petersburg accepts major credit cards, including Visa, Mastercard, and American Express.

Does Tokyo City in St. Petersburg have a kids' menu?

Yes, Tokyo City in St. Petersburg has a kids' menu that includes a variety of options, including sushi and noodles. The menu is designed for kids aged 6-12.

Can I order takeout from Tokyo City in St. Petersburg?

Yes, you can order takeout from Tokyo City in St. Petersburg by calling the restaurant or using a food delivery app. The restaurant offers a variety of options, including sushi and noodles.

check_circlePros

  • •The food was surprisingly tasty, with a wide range of options to choose from.
  • •The prices were very reasonable, especially considering the quality of the food.
  • •The atmosphere was lively and fun, perfect for a night out with family or friends.
  • •The staff were friendly and attentive, making sure we had everything we needed.
  • •The restaurant had a great location, right in the heart of the city.
  • •The menu had a great selection of dishes, including some unique options.

cancelCons

  • •Unfortunately, the restaurant wasn't very accommodating for people with mobility issues.
  • •We had to climb a lot of stairs to get to the restaurant, which was a hassle.
  • •The staff seemed a bit disorganized, leading to some long wait times.
  • •The restaurant didn't have any outdoor seating, which was a bummer on nice days.
  • •The menu could have used some more detailed descriptions of the dishes.
  • •We had to check the bill carefully to make sure everything was correct.
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Tokyo City Restaurants

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