Cashier Pro
A Word of Caution: Be Careful When Buying Tickets
summarizeEditor's Summary
I recently bought tickets for the Ice Skating Swan Lake show in Cherepovets, but the event got cancelled just six days later. The vendor's refund process was a total nightmare, and I had to file a complaint with Rospotrebnadzor. My advice is to be super cautious when choosing a ticket vendor, as some partners make refunds a breeze. I think the vendor should be responsible for refunds, not the customer. It's crazy how some vendors make it easy to get a refund, while others leave you hanging.
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live_helpFeatured FAQ
What should I do if the event gets cancelled and I bought tickets from a vendor?
You should immediately contact the vendor and ask for a refund. If they're uncooperative, you can file a complaint with Rospotrebnadzor or the organizer.
Can I get a refund if the vendor doesn't cooperate?
Yes, you can try to contact Rospotrebnadzor or the organizer directly to resolve the issue.
How long does it take to get a refund from a vendor?
The time it takes to get a refund varies depending on the vendor's policy and how quickly they process refunds.
What if the vendor redirects me to the organizer's page instead of initiating a refund?
You should contact the organizer directly and explain the situation. They might be able to help you get a refund.
Can I find vendors that offer refunds without any issues?
Yes, some vendors have a smooth refund process that works as promised. You can try to find these vendors by reading reviews or asking for recommendations.
What should I look for in a vendor's refund policy?
You should look for vendors that have a clear and straightforward refund policy, and that offer refunds quickly and hassle-free.
Can I get a refund if the event gets postponed instead of cancelled?
It depends on the vendor's policy. Some vendors might offer refunds or exchanges in case of event postponement, while others might not.
How can I avoid issues with refunds?
You can avoid issues with refunds by choosing a vendor with a good refund policy, reading reviews, and asking for recommendations.
check_circlePros
- •Some ticket vendors have a super smooth refund process that automatically transfers money back to your card
- •Partners that make refunds easy to initiate are a lifesaver - you can get your money back in no time
- •Refunds can be transferred to your card quickly and hassle-free, which is a huge relief
- •Choosing a vendor with a good refund policy can save you a ton of stress and hassle
- •Some vendors have a straightforward refund process that works as promised, no questions asked
- •You can find vendors that offer refunds without any issues, which is a huge plus
cancelCons
- •Some ticket vendors don't refund money in case of event cancellation, which is just not right
- •The refund process can be a total hassle if the vendor doesn't cooperate, and you're left in the dark
- •You might have to wait a long time for a refund if the vendor is slow, which is frustrating
- •The vendor might redirect you to the organizer's page instead of initiating a refund, which can be confusing
- •You'll have to deal with the organizer directly if the vendor doesn't help, which can be a pain
- •Refunds can be a problem if the vendor doesn't take responsibility, which is just not fair
