Cashier Pro
A Big Disappointment with Kassir.ru: Poor Customer Service and Hidden Fees
summarizeEditor's Summary
I had a terrible experience trying to get a refund from Kassir.ru. The process was way too complicated - I had to fill out a form, attach receipts, and then wait forever for a response. They take a 10% commission on sales, and it's just not right that they can hold onto it for so long. I expect a refund to be processed in a timely manner, especially when I've already paid for the tickets. Unfortunately, my experience was a total letdown, and I wouldn't recommend Kassir.ru to anyone.
settingsSpecifications
live_helpFeatured FAQ
What kind of commission does Kassir.ru take on sales?
Kassir.ru takes a 10% commission on all sales, which is just not right when you're trying to get a refund.
How long does it take to get a refund from Kassir.ru?
It took me way too long to get a response to my refund request, and even then, it was unclear when I could expect the refund.
Is Kassir.ru's customer service any good?
Unfortunately, my experience with Kassir.ru's customer service was a total letdown. They didn't respond to my emails or phone calls in a timely manner, and when they did, it was confusing and unhelpful.
Can I trust Kassir.ru with my payment information?
I wouldn't recommend trusting Kassir.ru with your payment information. They have a payment system in place, but it's not exactly user-friendly, and they don't clearly disclose their fees and commissions.
What kind of events does Kassir.ru sell tickets for?
Kassir.ru sells tickets for various events, but the selection is limited, and the website is not exactly easy to navigate.
Can I get a refund if I need to cancel my event ticket?
Unfortunately, Kassir.ru's return policy is confusing and unclear, so I wouldn't recommend trying to cancel your event ticket unless you're prepared for a hassle.
Is Kassir.ru's website user-friendly?
The website looks modern and sleek, but don't let that fool you. It's actually pretty difficult to navigate, and the payment system is not exactly user-friendly.
Can I trust Kassir.ru with my personal and payment information?
I wouldn't recommend trusting Kassir.ru with your personal and payment information. They have a reputation for being unclear and confusing when it comes to refunds and fees.
check_circlePros
- •The website is easy to navigate, but that's about where the positives end.
- •Kassir.ru does offer ticket sales for various events, but that's about it.
- •They have a payment system in place, but it's not exactly user-friendly.
- •The website looks modern and sleek, but don't let that fool you.
- •I did manage to find some events I was interested in, but that's about it.
- •The website loads quickly, which is a plus.
cancelCons
- •They take a 10% commission on sales, which is just not right.
- •The return policy is confusing and unclear.
- •It took forever to get a response to my refund request.
- •The customer service is basically non-existent.
- •I had to jump through hoops to get my refund processed.
- •They don't clearly disclose their fees and commissions.
