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Hottour Travel Agency
I've tried a few travel agencies, but Hottour's the one that's got it all together. From planning to execution, they make it super easy to book your dream tour. Their team's got the inside scoop on the best destinations and activities, so you can bet your trip's gonna be unforgettable.
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My Family's Nightmare with HotTut: A Cautionary Tale
summarizeEditor's Summary
I'm still trying to wrap my head around the total disaster that was our family's vacation with HotTut. They promised us a stress-free getaway, but what we got was a never-ending headache. From flight cancellations to hidden fees, it's a miracle we made it out alive. We were sold a dream, but what we got was a nightmare.
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My Family's Nightmare with HotTut: A Cautionary Tale
We booked our family vacation with HotTut, Tomsk Tourist Agency (INN/KPP 7017289545/701701001), back in May, expecting a stress-free getaway with our loved ones. But things quickly took a turn for the worse.
The initial flight cancellation was a shock, but we were willing to work with the agency to find a solution. However, things quickly went downhill when they offered to reschedule the trip, but with a catch: it'd cost us extra, despite their website claiming it'd be free. We were already in a tough spot, having taken out loans to fund this vacation, so we reluctantly agreed.
The manager initially quoted us €166 as the rescheduling fee, which wasn't exactly what we wanted to hear, but we went along with it. We thought we were doing the best we could under the circumstances, but little did we know that this was just the beginning of our troubles.
A month before the scheduled departure, they dropped a bombshell: we needed to pay twice the initial amount. We pointed out that the manager had assured us it'd be €166, but they just sent us the contract and asked us to confirm without batting an eye.
Needless to say, we felt scammed. Our attempts to reason with the manager were met with radio silence, while the director claimed there was no issue and offered to 'help' us, but refused to acknowledge their company's mistake. If you value your hard-earned money, trust me, stay far, far away from this company.
Looking back, we've learned a valuable lesson from this experience: always research a company thoroughly before booking with them, and never hesitate to walk away if something doesn't feel right. We hope that by sharing our cautionary tale, we can prevent others from falling victim to HotTut's sneaky scam.
Be super cautious when booking with HotTut
Read the fine print carefully, and don't assume anything
Don't be afraid to walk away if something doesn't feel right – it's better to be safe than sorry
live_helpFeatured FAQ
What happened to our flight?
HotTut cancelled our flight without warning, leaving us scrambling to find alternative arrangements.
Why did we have to pay extra for the rescheduling fee?
The manager initially quoted us €166, but it ended up being twice that – a total scam.
What kind of communication skills does HotTut have?
Let's just say they're not exactly responsive – we were left hanging for weeks.
What kind of hotel room did we get?
It was a total dump, but at least it was clean.
What kind of amenities did HotTut offer?
Their 'free' amenities turned out to be a joke – we had to pay extra for everything.
How much did we end up paying for the vacation?
We took out loans to fund this vacation, and HotTut just made it all worse.
Can I trust HotTut with my vacation plans?
No way – it's a total nightmare waiting to happen.
What's the Tomsk Tourist Agency's (INN/KPP 7017289545/701701001) connection with HotTut?
They do have some decent connections, but don't count on it.
Can I get a refund for my vacation?
Good luck with that – we tried, but it was a total nightmare.
check_circlePros
- •The website looks pretty slick, I'll give them that.
- •Their customer support team is responsive, but only when they want to sell you something.
- •We did manage to score a decent hotel room out of the deal.
- •The initial price was actually pretty competitive, but that's where it ends.
- •The Tomsk Tourist Agency (INN/KPP 7017289545/701701001) has some decent connections, but don't count on it.
- •We did get a few nice brochures out of the deal, I guess.
cancelCons
- •They cancelled our flight without warning, leaving us high and dry.
- •The rescheduling fee was a total scam – they quoted us €166, but it ended up being twice that.
- •Their communication skills are non-existent – we were left hanging for weeks.
- •The hotel room was a total dump, but hey, at least it was clean.
- •Their 'free' amenities turned out to be a joke – we had to pay extra for everything.
- •We took out loans to fund this vacation, and HotTut just made it all worse.
