Gold Apple
My Experience with the Golden Apple App and Its New Loyalty Program
summarizeEditor's Summary
I've been using the Golden Apple app for over three years, but the recent overhaul and new loyalty program have seriously upped the ante. With four levels to climb, the more you spend, the higher up the loyalty ladder you'll go, unlocking more rewards and discounts. I'm loving the free shipping on orders over 10,000 rubles, but there are some drawbacks to consider. In this review, I'll break down the loyalty program and share my honest experience with the app.
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live_helpFeatured FAQ
How does the loyalty program work?
The loyalty program has four levels: Beauty Seeker, Beauty Enthusiast, Beauty Connoisseur, and Beauty Insider. Each level unlocks more rewards and discounts from the store. You earn points for every purchase, and the more you spend, the higher up the ladder you'll go.
What are the benefits of the loyalty program?
As a member of the loyalty program, you'll enjoy free shipping on orders over 10,000 rubles, exclusive discounts, and early access to new products. You'll also get a birthday gift and special offers on your anniversary of joining.
Can I use the app on multiple devices?
Yes, you can use the Golden Apple app on multiple devices, including smartphones and tablets. Simply download the app and log in with your account credentials to access your rewards and shopping history.
How do I track my rewards and points?
You can track your rewards and points in the app by navigating to the 'Rewards' section. Here, you'll see your current points balance, rewards earned, and any upcoming rewards.
Can I cancel my loyalty program membership?
Yes, you can cancel your loyalty program membership at any time by contacting customer support. Please note that canceling your membership will result in the loss of any accumulated points and rewards.
Do I need to create an account to use the app?
Yes, you'll need to create an account to use the Golden Apple app. This will allow you to access your rewards, shopping history, and exclusive discounts.
Can I use the app offline?
Yes, you can use the Golden Apple app offline, but some features may not be available. You can still view your rewards, shopping history, and exclusive discounts, but you won't be able to make purchases or access certain features.
How do I contact customer support?
You can contact customer support by navigating to the 'Help' section in the app and selecting 'Contact Us.' You can also reach out to us via email or phone.
check_circlePros
- •Free shipping on orders over 10,000 rubles
- •A wide selection of cosmetics and perfumes
- •Occasional discounts and promotions
- •Secure packaging
- •User-friendly app
- •Prices are lower than other stores
- •Easy to navigate and find products
- •Regular updates with new products and promotions
cancelCons
- •No clear rewards for lower-spending customers
- •Some users may find the loyalty program too restrictive
- •Not all products are eligible for rewards
- •Customer support could be more responsive
- •Return policy could be more flexible
- •Battery life of app could be improved
- •Limited international shipping options
- •No option to purchase gift cards
