Delivery Club - Fast Food and Grocery Delivery
A Double Order Disaster with Deliveri: What Went Wrong
summarizeEditor's Summary
I've been a loyal Deliveri customer for three years, but my latest experience was a total letdown. I placed two orders on November 26th from two different shops, and both were disasters. The cake from 'ДИКСИ' arrived completely open, with no protective covering, and the support team didn't even bother to respond to my complaint. The second cake was also completely different from what I ordered. With issues like these, I'm questioning Deliveri's commitment to quality and customer satisfaction. It's time for them to step up their game and deliver on their promises. I've had some great experiences with Deliveri in the past, but this recent disaster has left a bad taste in my mouth.
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live_helpFeatured FAQ
What happened with your recent Deliveri order?
I placed two orders on November 26th from two different shops, but both were disasters. The cake from 'ДИКСИ' arrived completely open, and the second cake was completely different from what I ordered.
Why didn't Deliveri's support team respond to your complaint?
I'm not sure, but it's clear they're not taking customer complaints seriously. I sent them multiple messages, but all I got were generic responses.
What's the deal with Deliveri's delivery times?
They're usually reliable, but they need to work on their consistency. I've had orders arrive on time, but I've also had them delayed by hours.
Can I trust Deliveri's quality control?
Unfortunately, no. My recent experience was a total letdown, and I'm not sure what's going on with their delivery team.
What can I do if I have a problem with my Deliveri order?
You should contact their support team right away and explain the issue. Hopefully, they'll respond promptly and provide a solution.
Is Deliveri's customer support any good?
It's not what I'd call 'excellent' when something goes wrong. They need to improve their response times and provide more effective solutions.
Can I get a refund if my Deliveri order is delayed or subpar?
I'm not sure, but you should contact their support team and ask. Hopefully, they'll be able to provide a refund or a replacement.
What's the best way to contact Deliveri's support team?
You can try contacting them through their website or social media channels. Hopefully, they'll respond promptly and provide a solution.
How do I track my Deliveri order?
You can track your order through the Deliveri website or mobile app. They should provide you with updates on the status of your order.
check_circlePros
- •Deliveri has saved me time and hassle over the years with their convenient delivery services.
- •Their platform is user-friendly and easy to navigate.
- •I've never had a problem with the quality of their delivery bags.
- •Their support team is usually responsive, but they need to do better in situations like this.
- •Deliveri has a wide range of shops to choose from, which is great for finding what you need.
- •Their delivery times are usually reliable, but they need to work on their consistency.
- •I've had some great deals with Deliveri, with discounts and promotions that have saved me money.
- •Their delivery team is usually friendly and courteous, which is a plus.
cancelCons
- •Deliveri's quality control is lacking, as evidenced by the open cake and incorrect order.
- •Their support team needs to improve their response times and provide more effective solutions.
- •I'm not sure what's going on with their delivery team, but it's clear they're not taking customer complaints seriously.
- •The value for money isn't there when deliveries are delayed or subpar.
- •Deliveri's build quality is not up to par, especially when it comes to their delivery bags.
- •Their customer support is not what I'd call 'excellent' when something goes wrong.
- •I've had issues with Deliveri's shipping, with packages taking longer than expected to arrive.
- •Their return policy is unclear, which can be frustrating when you need to make a return.
