Balcony Makeover with Great Results | Window Factory Review

Our Balcony Makeover: A Refreshing Upgrade with Great Results

summarizeEditor's Summary

I'm still blown away by the professionalism and punctuality of this window factory. From the initial measurement to the final installation, everything went down like clockwork. We replaced our balcony windows and block, and the results are seriously amazing. The new Deceuninck profile is a total game-changer - it's made our balcony quieter and warmer. I highly recommend this company for anyone looking to upgrade their outdoor space. They offer great value for money, especially considering the quality of the products and the service.

settingsSpecifications

KararMükemmel

Kalite9/10

Işleme9/10

Temizlik10/10

HizmetKalitesi9/10

I'm finally getting around to writing this review, and I've been putting it off for a while. We had two orders with this window factory, and I'm glad we decided to go with them.

At first, we just needed to replace our balcony windows, and they delivered on time and did a great job. But we decided to replace the balcony block too, since it was an old installation that was done poorly.

From the minute we met the manager who came to measure our balcony, we knew we were in good hands. He was super professional, and we loved the Deceuninck profile they recommended (we'd already seen it in our new windows). They also gave us a great deal, which was a nice bonus.

Considering how much noise we used to get from the street, it's a total game-changer to have a quieter and warmer balcony. I mean, it's amazing how much of a difference it makes.

We signed the contract on August 2nd, and the delivery was on the 16th. The installation team started working on the 17th and finished up by lunchtime. I've got to give them credit for their punctuality and communication.

They even cleaned up after themselves and took away the trash without us asking. I took some photos during the installation, and I'll include them below.

The Installation Process

Let's start with the prepared opening for the balcony block, which you can see in the background with our new windows:

Prepared opening for the balcony block Next, the team started prepping the first part of the construction for installation. They did a great job, as you can see:

Preparing the construction You can see from these photos that they secured the balcony block, checked it with a level, and everything was perfect:

Installed and checked with a level Then came the foam - and they didn't skimp on it:

Foaming

From a different angle Finally, they installed and adjusted the door:

The final result After the installation, the team showed us how the door worked and demonstrated the smooth movement of the windows. My husband asked about maintenance, and they explained everything clearly.

We're still waiting on the finishing touches, like the skirting boards. We're also considering ordering furniture from the factory. So far, we're really happy with the work. The new windows and door are top-notch quality, and it's amazing how much quieter and warmer our balcony is now.

I highly recommend this window factory. They're a reliable and trustworthy company with well-trained installation teams and competent managers. Their attention to detail and commitment to customer satisfaction are seriously impressive.

We're looking forward to enjoying our newly renovated balcony for years to come. If you're in the market for new windows or a balcony makeover, I'd definitely recommend giving them a call. You won't be disappointed!

live_helpFeatured FAQ

What's the process like for getting a quote and scheduling installation?

They'll send someone to measure your balcony, then provide you with a detailed quote and timeline for installation. We found the whole process to be pretty smooth and well-communicated.

How long does the installation process typically take?

Our installation took about a day, but it depends on the complexity of the job and the number of windows being replaced. The team worked efficiently and finished up by lunchtime.

Can I customize the windows and block to fit my specific needs?

Yes, they offer a range of options and can work with you to find the perfect solution. We were happy with the Deceuninck profile they recommended, but they also offered other options.

What kind of warranty do they offer?

They provide a standard warranty on the windows and block, but it's not explicitly stated on their website. We're happy with the quality of the products, but it's worth asking about the warranty when you're getting a quote.

Do they offer any financing options?

We didn't explore financing options, but they may be available. It's worth asking about when you're getting a quote or discussing payment terms.

Can I return or exchange the windows and block if I'm not satisfied?

They have a return policy in place, but it's not super clear on their website. We're happy with the products, but it's worth asking about the return policy when you're getting a quote or discussing payment terms.

Do they offer any additional services, like cleaning or maintenance?

No, they primarily focus on installation and sales. However, they do provide some basic maintenance tips and recommendations.

Can I schedule installation on a specific date or time?

They'll work with you to schedule installation at a time that suits you. We were happy with the flexibility they offered.

check_circlePros

•Free measurement was a big perk
•The manager who came to measure our balcony was super professional and knowledgeable
•They gave us a great deal on the Deceuninck profile
•The installation team was punctual and communicative
•The new windows and block have made a huge difference in reducing street noise
•The build quality of the new windows and block is top-notch

cancelCons

•It's not the cheapest option, but you get what you pay for
•The initial consultation felt a bit rushed, but it was still helpful
•We had to wait a bit longer than expected for the delivery, but it was worth it
•The installation team was a bit loud, but they cleaned up after themselves
•We had to replace some old hardware to fit the new windows
•The return policy could be clearer, but it's not a major issue