Eldorado Online Store
A $19,000 Lesson: How I Fell Victim to a Scam at Eldorado and What I Learned the Hard Way
summarizeEditor's Summary
I recently had a nightmare experience buying a new Apple Watch from the Eldorado store. We'd heard good things about them, but what we got was a total letdown. After seven years of faithful service, my old Apple Watch finally gave up the ghost, and we were excited to get the latest model. We scoured the internet, looked for deals, and then headed to the nearest shopping mall where the Eldorado store has been a fixture for ages. The salesperson showed us the Apple Watch SE in black, priced at 18,743 rubles with a 'discount' – the original price was 24,990 rubles. He told us, 'Guys, the discount is amazing!' But what he didn't tell us was that the 'discount' was actually a scam.
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live_helpFeatured FAQ
What happened when you tried to return the Apple Watch?
We tried to return the Apple Watch, but the store's customer support was not helpful. They told us that we couldn't return it because we'd already used it for a few days. We were disappointed and frustrated with the experience.
What was the original price of the Apple Watch SE?
The original price of the Apple Watch SE was 24,990 rubles. The salesperson showed us the 'discount' price of 18,743 rubles, but what he didn't tell us was that the 'discount' was actually a scam.
What features and specs did the salesperson show you?
The salesperson showed us the Apple Watch SE's features and specs, including its battery life, water resistance, and fitness tracking capabilities. However, he didn't tell us about the device's limitations and potential issues.
What was the return process like?
The return process was complicated and time-consuming. We had to go back to the store, speak with multiple employees, and fill out paperwork. It was a hassle and took up a lot of our time.
How did you feel about the experience?
We were disappointed and frustrated with the experience. We felt like we'd been scammed and that the store had taken advantage of us.
What would you do differently next time?
Next time, we'd do more research and compare prices online before making a purchase. We'd also make sure to ask more questions and get a clear understanding of the product's features and specs.
Can you recommend any other stores or retailers?
Yes, we'd recommend checking out other stores and retailers that have a good reputation and offer fair prices. We'd also make sure to read reviews and do our research before making a purchase.
What was the final outcome?
We ended up returning the Apple Watch and getting a full refund. We were relieved and grateful to have avoided a costly mistake.
check_circlePros
- •The salesperson was friendly and helpful at first
- •The store had a good location in the shopping mall
- •The Apple Watch SE is a great device with a lot of features
- •The 'discount' was a good price point at first glance
- •The salesperson showed us the device's features and specs
- •The store had a wide selection of Apple products
- •The salesperson was knowledgeable about the store's policies
- •The store had a good return policy
cancelCons
- •The salesperson didn't disclose the true original price of the device
- •The 'discount' was actually a scam to make the price seem lower
- •The salesperson was not knowledgeable about the product's features and specs
- •The store's customer support was not helpful when we tried to return the device
- •The return process was complicated and time-consuming
- •The device's battery life was not as good as expected
- •The store's prices were not competitive
- •The salesperson was pushy and aggressive
