
Al Masria Universal Airlines
Mixed Bag Experience with Almashriya Airlines
summarizeEditor's Summary
I recently flew with Almashriya Airlines on their first flight from Sochi to Egypt, and it was a mixed bag. The in-flight meal was surprisingly good, with generous portions and a variety of options. However, the plane's cleanliness was a major issue, with trash and spills everywhere. The limited number of functioning toilets made it difficult to find a clean spot. The direct flight was a major plus, but the overall experience was marred by these issues. If you're looking for a hassle-free flight, you might want to consider other options. The airline's customer support was responsive and helpful when I had a question, which was a relief. Overall, I'd say Almashriya Airlines has some work to do to live up to the standards of other Egyptian airlines I've flown with.






























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live_helpFeatured FAQ
What was the in-flight meal like on Almashriya Airlines?
The in-flight meal was a highlight of the flight, with flavorful dishes and generous portions. I was pleasantly surprised by the variety of options available, including vegetarian and meat-based dishes.
How was the cleanliness of the plane?
Unfortunately, the plane's cleanliness was a major issue. There was trash and spills everywhere, and it was difficult to find a clean spot to freshen up.
What was the airport experience like?
The airport experience could be improved. I encountered long lines and disorganized check-in, which made the process more stressful than it needed to be.
How was the customer support?
The airline's customer support was responsive and helpful when I had a question. They were able to address my concerns quickly and efficiently, which was a relief.
What were the in-flight entertainment options like?
The in-flight entertainment options were decent, with a good selection of movies and shows. However, the quality of the screens and sound could be improved.
How was the build quality of the plane?
The plane's build quality was surprisingly good, with sturdy seats and a solid feel. I was impressed by the attention to detail in this area.
What was the temperature control like on the plane?
The plane's temperature control was inconsistent, with some areas feeling too hot or cold. I wish they had done a better job of regulating the temperature to ensure a comfortable ride.
Can I get a refund or compensation if I'm not satisfied with the flight?
I'm not sure about the airline's refund or compensation policy, but I would recommend reaching out to their customer support to ask about your options.
check_circlePros
- •The in-flight meal was a highlight, with flavorful dishes and generous portions.
- •The direct flight from Sochi to Egypt saved me a lot of time and hassle.
- •The crew was friendly and attentive, making the experience more pleasant.
- •The plane's build quality was surprisingly good, with sturdy seats and a solid feel.
- •The in-flight entertainment options were decent, with a good selection of movies and shows.
- •The airline's customer support was responsive and helpful when I had a question.
cancelCons
- •The plane's cleanliness was a major issue, with trash and spills everywhere.
- •The limited number of functioning toilets made it difficult to find a clean spot.
- •The airport experience could be improved, with long lines and disorganized check-in.
- •The flight attendants could be more proactive in addressing passenger needs.
- •The in-flight meal options could be more varied and exciting.
- •The plane's temperature control was inconsistent, with some areas feeling too hot or cold.



