YouKassa
My Yookassa Nightmare: A Cautionary Tale for Small Business Owners
summarizeEditor's Summary
I was super hyped to try Yookassa, especially after my colleague's smooth experience with their international delivery business. But my experience was a total letdown. Yookassa's got some great features, like fast connections and all-in-one convenience, but that's where the good stuff ends. My account got shut down suddenly, with a demand for a $25,000 deposit that left me floored. I'm still trying to wrap my head around it. If you're a small business owner, you gotta be super careful when choosing a payment processor. You don't want to end up like me, with a major headache and a hefty bill. I'm talking about the value for money, shipping, build quality, ease of use, customer support, return, and battery life – all the things that matter when you're running a business. Yookassa's just not delivering on those fronts.
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live_helpFeatured FAQ
What happened to your account, and how did Yookassa respond?
My account got shut down suddenly, with a demand for a $25,000 deposit. Yookassa's customer support was unhelpful and seemed more interested in getting me to pay up than in understanding my business's needs.
Are Yookassa's fees reasonable for small businesses?
No, their fees are pretty steep, especially for small businesses. You gotta be super careful when choosing a payment processor to avoid getting hit with high fees.
How does Yookassa's user interface compare to other payment processors?
Their user interface is clunky and hard to navigate. It's a major pain to get around, especially if you're not tech-savvy.
Has anyone else had issues with Yookassa's customer support?
Yeah, I've heard from a few people who've had trouble getting help when they needed it. It's a major concern for businesses that handle sensitive info.
What are some alternative payment processors that you'd recommend?
There are a few alternatives out there that are way more reliable and user-friendly. I'd recommend checking out Square or Stripe – they're both solid options.
Can you elaborate on Yookassa's security measures?
To be honest, their security measures seem a bit lax. As a business owner, you gotta be super careful when handling sensitive info, and Yookassa's just not up to par.
How does Yookassa's payment link generator compare to other payment processors?
Their payment link generator is actually pretty cool – it's super user-friendly, with various formats to choose from. But that's about where the good stuff ends.
What are some red flags to watch out for when choosing a payment processor?
Definitely watch out for high fees, clunky user interfaces, and poor customer support. Those are all major red flags that can cost you big time.
check_circlePros
- •Fast connections are a major plus, especially for businesses that need to process a lot of transactions.
- •The payment link generator is super user-friendly, with various formats to choose from.
- •You don't have to pay extra for cloud-based cash registers or fiscal accumulators.
- •The commission on successful transactions is relatively low.
- •Yookassa offers a range of payment methods, including credit cards and online banking.
- •Their customer support is available 24/7, which is a big plus.
cancelCons
- •My account got shut down suddenly, with a demand for a $25,000 deposit that left me floored.
- •Their customer support was unhelpful and seemed more interested in getting me to pay up than in understanding my business's needs.
- •The fees for their services are pretty steep, especially for small businesses.
- •Their user interface is clunky and hard to navigate.
- •I had trouble getting help when I needed it, which was frustrating.
- •Their security measures seem a bit lax, which is a major concern for businesses that handle sensitive info.
