Travelata Review: A Cautionary Tale

Name: My Wild Ride with Travelata: A Cautionary Tale
Item: Paylate
Rating: 2
Author: laurenbk

My Wild Ride with Travelata: A Cautionary Tale

summarizeEditor's Summary

I've been using Travelata for years, but my latest experience with them has left a bad taste in my mouth. I booked a trip to Cuba using their payment plans, but things quickly took a turn for the worse. We were maxing out at $300, and we barely scraped it together. The whole experience has left me feeling frustrated and confused.

settingsSpecifications

KararKötü

DestekKalite9/10

HizmetKalite4/10

İletişimKalite6/10

I'm still trying to process my experience with Travelata. It's been a wild ride, to say the least.

DISCLAIMER:

I've been using Travelata for years now. I've booked countless trips with them, and they've always been reliable. Or so I thought. Recently, I decided to take out a loan to book a trip to Cuba, and that's when things started to go downhill.

I love traveling, and I've been to some amazing places with my family. But this experience with Travelata has left a sour taste in my mouth. I'm not sure if I'll be using their payment plans again anytime soon.

Our budget was maxing out at $300. We managed it, but it was a close call.Was it worth it? I'm still unsure. The whole experience has left me feeling frustrated and confused.

We had to register using our phone numbers. We applied using my husband's number, but all the codes were wrong. I created a profile using my number, and the first code worked. But the order was still 'in progress.' I had three more of these, but I lost the list.

Their telegram support team responds immediately and adequately - that's the only reason I'm giving them stars.

I still remember why I opted out (everything). The first (maximum) amount was 12 thousand something with insurance. Which one is it - 52k or 40k? I really need to make a video to show them later.

No one has acknowledged the mistake - they've added almost 100k to my additional services, but they've done it smoothly.

I complained to them every day, and they finally resolved the issue.

Now everything is fine. If there are any issues with the promised preferential repayment, I'll definitely follow up.

And when I confirmed my application, I got a bunch of SMS:

My phone was ringing non-stop from 8 am, but Алиса was blocking it. What a disgusting company.

There are still some problems...

So who do I pay?

They even change the names and details on the receipts.

Imagine being able to transfer money to the wrong place! And then getting a huge fine afterwards!

To be honest, everything is very murky and not transparent, yet many large companies cooperate with them.

Suddenly, we were given a payment plan for April 9th, but a week later:

I think that cooperating with this company is a huge black stain on the reputation of large companies.

Thanks, TRAVELATA

Z.Y.

For my own peace of mind, I paid off the credit through SBER-online, transferring the money to a 'zero-balance' card. With a commission.

The overpayment is already there. And this is a deception by 'travelata', I think.

It's good that there's an 'Elexnet' without commission, and it's close to my home, but let's see… Z.Y.

They've removed their terminals from us, although they're still shown on the map! But the reviews on them are so bad that I'm even scared to use them.

There are still some problems...

So who do I pay?

They even change the names and details on the receipts.

Imagine being able to transfer money to the wrong place! And then getting a huge fine afterwards!

To be honest, everything is very murky and not transparent, yet many large companies cooperate with them.

Suddenly, we were given a payment plan for April 9th, but a week later:

I think that cooperating with this company is a huge black stain on the reputation of large companies.

Thanks, TRAVELATA

Z.Y.

I noticed some people were having issues with calculating the remaining balance, so I highly recommend reaching out to their support through TELEGRAM.

One more thing... we were able to close the 'installment plan' without any extra payments.

Usually, money transfers through СБЕР are pretty quick, but these 174613 rubles took an awfully long time to arrive, like PAYLATE was dragging its feet to let the interest-free period expire.

So, I'm definitely not recommending this company.

And, as per my request, they even sent me a confirmation of no outstanding debt in TELEGRAM, since it wasn't showing up on their website.All good, Dobbi is free, and I wish you the same.

Naturally, we took a break, and thanks to PAYLATE for that. However, their system is a bit of a mess, so I had to contact their support at least twice a week.

And, as per the reviews here, I reached out just a day before the interest-free period expired.

Hopefully, my review will be helpful to someone else.

live_helpFeatured FAQ

What kind of payment plans does Travelata offer?

Travelata offers a range of payment plans that can be tailored to your specific needs and budget. Just make sure to read the fine print.

Are Travelata's payment plans a good value for money?

It depends on your individual circumstances. If you're on a tight budget, their payment plans can be a lifesaver. But if you're not careful, the interest rates can add up quickly.

How do I contact Travelata's customer support team?

You can reach Travelata's customer support team by phone, email, or through their website. They're usually pretty responsive, but be prepared to wait on hold for a bit.

Can I use Travelata's payment plans for international trips?

Yes, Travelata's payment plans can be used for international trips. Just check the terms and conditions carefully to avoid any issues.

How do I know if I'm getting a good deal with Travelata's payment plans?

It's always a good idea to shop around and compare prices before booking a trip. And don't forget to read the fine print.

Can I cancel my Travelata payment plan if I change my mind?

It depends on the specific terms and conditions of your payment plan. Be sure to review the contract carefully before signing.

How do I pay off my Travelata loan?

You can pay off your Travelata loan through a variety of methods, including online banking, phone, or in-person at a local branch.

What happens if I miss a payment on my Travelata loan?

If you miss a payment on your Travelata loan, you may be subject to late fees and other penalties. Just communicate with Travelata's customer support team as soon as possible to avoid any issues.

Can I use Travelata's payment plans for non-travel related expenses?

No, Travelata's payment plans are specifically designed for travel-related expenses. But they may offer other financial services that can be used for non-travel related expenses.

check_circlePros

•Their payment plans can be a lifesaver for travelers on a tight budget
•Their website is easy to navigate and user-friendly
•I've booked countless trips with them without any issues
•Their customer support team is usually helpful and responsive
•I've always been able to count on Travelata for reliable service

cancelCons

•The fine print is tiny, and you have to read it carefully
•They don't give you the full picture when it comes to loan information
•The interest rates can be pretty steep, especially if you're not careful
•Their payment plans can be super confusing, even for experienced travelers
•I felt like I was getting taken advantage of with the way they structured the loan

Related Reviews

More reviews in Finance.

View all reviews

A Surprisingly Great Experience with Dom.Rf Card and Savings Account

Jason_Fields• last week

A Surprisingly Great Experience with Dom.Rf Card and Savings Account

A surprisingly great experience with the Dom.Rf card and savings account, with solid build quality and responsive customer support.

Banks and banking products

thumb_up0

chat_bubble0

A Cautionary Tale: Think Twice Before Borrowing from Bystroden'gi

victoriaJ• last week

A Cautionary Tale: Think Twice Before Borrowing from Bystroden'gi

Learn about the pitfalls of borrowing from Bystroden'gi and how their loan terms can lead to a financial nightmare.

My Awful Experience with This Lender - I'm Never Going Back!

Read my honest review of this microfinance organization and learn from my mistakes. Avoid the pitfalls of their strict payment deadlines and exorbitant fees.

Paylate