Alpha Financial Security
Our Big Disappointment with Tick-Borne Encephalitis Insurance: Not Worth the Money
summarizeEditor's Summary
I'm still fuming about our experience with this tick-borne encephalitis insurance company. We paid 190 rubles for a policy that felt like a total waste of money. The process of getting insured as a whole family was a nightmare, especially with ten policies to manage. We were expecting a lot more from this insurance, but what we got was a bunch of useless documents and a bunch of hassle. The policy document is basically just a piece of paper with some info on it, and the booklet with addresses is just a list of addresses. We're left feeling like we got ripped off.
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What exactly do you get for your money with this insurance?
Unfortunately, the tick-borne encephalitis insurance we got through my husband's workplace didn't offer much in terms of actual benefits. You get a policy document with a sticker and a booklet with addresses, but that's about it.
How difficult was it to get insured as a whole family?
Getting insured as a whole family was a real pain, especially with ten policies to manage. It took a lot of time and effort to get everything sorted out.
Did you experience any issues with customer support?
We did reach out to the customer support team, and they did respond to our inquiries. However, their responses were not super helpful.
Can you describe the policy document and booklet?
The policy document is a standard, boilerplate document with some basic info about the insurance policy. The booklet with addresses is just a list of addresses, which is pretty much useless.
How does the insurance company handle returns or refunds?
We didn't have to deal with returns or refunds, so I'm not sure how the insurance company handles those situations.
Is the insurance company's website user-friendly?
The website was actually kind of easy to navigate, but it didn't offer much in terms of actual information or support.
Can you recommend this insurance to others?
No, I wouldn't recommend this insurance to anyone. It's just not worth the money.
How long did it take to receive the policy documents?
We received the policy documents relatively quickly, but it would have been nice to have more info about the insurance policy beforehand.
Are there any benefits to getting this insurance?
Unfortunately, no. The insurance doesn't offer any real benefits or value for money.
Can you describe the sticker on the policy document?
The sticker on the policy document is a standard sticker with some basic info about the insurance policy.
How does the insurance company handle claims?
We didn't have to deal with any claims, so I'm not sure how the insurance company handles those situations.
Is the insurance company's customer support team responsive?
The customer support team did respond to our inquiries, but their responses were not super helpful.
check_circlePros
- •The policy document is a real document, I guess
- •The sticker on the policy document is a sticker
- •The booklet with addresses is a booklet
- •The insurance company did send us the policy documents
- •The website was actually kind of easy to navigate
- •The customer support team did respond to our inquiries
cancelCons
- •The price of 190 rubles is way too steep for what you get
- •The policy document is basically useless
- •The booklet with addresses is just a list of addresses
- •The process of getting insured as a whole family was a huge hassle
- •The insurance company didn't offer any real value for money
- •The entire experience was a total letdown
