
Six-Light, St. Petersburg
A Big Disappointment with My 'Semitsvetik' Bouquet - Wilted in Just One Day
summarizeEditor's Summary
I'm usually a fan of online flower delivery services, but my recent experience with Semitsvetik was a total letdown. The 'Semitsvetik' bouquet I received wilted in just one day, and I'm still trying to figure out what went wrong. The flowers were carefully trimmed and placed in room-temperature water, but it seems like the stems just couldn't handle the transition. I'm hoping the website and product assortment are better, but I'm not getting my hopes up. Semitsvetik's website is user-friendly, and the product selection is decent, but it's hard to overlook the poor quality of the bouquet. I'll be sharing my full thoughts on the website, delivery, and bouquet quality below. I've ordered from Semitsvetik before, but this experience was a huge disappointment. The bouquet looked great when it arrived, but within 24 hours, the flowers were wilted and dying. I've had better luck with other online flower delivery services, so I'm not sure what went wrong here. I'm still waiting to hear back from customer support to see if they can do anything to make it right.

















settingsSpecifications
live_helpFeatured FAQ
What kind of flowers can I expect from Semitsvetik?
Semitsvetik offers a wide variety of flowers, including roses, carnations, and sunflowers. However, based on my experience, the quality of the flowers may vary.
How long does Semitsvetik take to deliver flowers?
According to the website, Semitsvetik offers same-day delivery in some areas. However, I'm not sure if this is always the case, and it's hard to trust the service after my poor experience.
Can I cancel or change my order?
I'm not sure about the cancellation or change policies, as I didn't need to use them. However, I would recommend contacting customer support to get more information.
What happens if my flowers arrive wilted or dead?
Unfortunately, I didn't get to experience the return or refund process, as my bouquet was already wilted when it arrived. However, I would recommend contacting customer support to see what they can do to help.
Can I get a refund or replacement if I'm not satisfied?
As I mentioned earlier, I'm not sure about the return or refund policy, and I wouldn't recommend trusting the service after my poor experience.
How do I contact Semitsvetik customer support?
According to the website, you can contact customer support through email or phone. However, I'm not sure if they're responsive or helpful.
Can I customize my bouquet?
Yes, Semitsvetik offers customization options for bouquets. However, I'm not sure if this is always the case, and it's hard to trust the service after my poor experience.
What is Semitsvetik's return policy?
Unfortunately, I didn't get to experience the return process, as my bouquet was already wilted when it arrived. However, I would recommend contacting customer support to see what they can do to help.
Can I get a refund if I'm not satisfied?
As I mentioned earlier, I'm not sure about the return or refund policy, and I wouldn't recommend trusting the service after my poor experience.
How do I track my order?
According to the website, you can track your order through the Semitsvetik website or through email updates. However, I didn't receive any updates on the status of my order.
Can I get a refund if I'm not satisfied with the bouquet?
As I mentioned earlier, I'm not sure about the return or refund policy, and I wouldn't recommend trusting the service after my poor experience.
How do I contact Semitsvetik's customer support team?
According to the website, you can contact customer support through email or phone. However, I'm not sure if they're responsive or helpful.
Can I get a replacement bouquet if mine arrives wilted or dead?
Unfortunately, I didn't get to experience the return or refund process, as my bouquet was already wilted when it arrived. However, I would recommend contacting customer support to see what they can do to help.
check_circlePros
- •User-friendly website
- •Decent product assortment
- •Quick delivery
- •Good packaging
- •Responsive customer support (although I haven't needed it yet)
- •Variety of bouquet options
- •Easy to navigate website
- •Good communication from customer support
cancelCons
- •Poor bouquet quality
- •Flowers wilted in just one day
- •Stems seemed to be too delicate
- •No clear explanation for the poor quality
- •No clear return or refund policy
- •Disappointing overall experience
- •Quality control issues
- •Lack of transparency



