SberBank
My Sberbank Nightmare Just Got a Whole Lot Worse
summarizeEditor's Summary
I've got a bone to pick with Sberbank, and things just took a turn for the worse. I needed a Sberbank account for annual transfers, but their fees and customer service have been a major letdown. The latest blow? A 150-ruble monthly maintenance fee, unless you open a card and spend 50,000 rubles a month. Yeah, that's just a great deal. To top it off, Sberbank still charges commissions for paying utility bills and other services. It's like they're trying to nickel-and-dime me to death. Their staff isn't much better, constantly trying to sneak in additional services and fees. Needless to say, I'm not impressed. I've tried to make the most of it, but the value for money just isn't there. I've been looking for a better option, but so far, nothing's come close.
settingsSpecifications
live_helpFeatured FAQ
Do I really have to pay 150 rubles a month for account maintenance?
Unfortunately, yes. Unless you open a card and spend 50,000 rubles a month, you'll be charged a monthly fee. It's a pretty steep price to pay for basic banking services.
Can I still pay utility bills and other services through Sberbank?
Yes, but be prepared to pay a commission. It's not the cheapest option, but it's convenient if you're already using Sberbank for your banking needs.
How do I contact Sberbank customer support?
You can reach out to their customer support team through their website or mobile app. They're responsive, but be prepared to open a bunch of unnecessary accounts to get their attention.
Can I use Sberbank's mobile app to check my account balance and transactions?
Yes, their mobile app is pretty user-friendly and allows you to check your account balance and transactions on the go.
Do Sberbank's credit cards have high interest rates?
Unfortunately, yes. Their interest rates are pretty steep, so be careful if you're planning to carry a balance.
Are Sberbank's ATMs widespread?
Yes, their ATMs are pretty widespread, so you can get cash easily. Just be prepared for the monthly fee and commissions on utility bills.
Can I open a Sberbank account online?
Yes, you can open a Sberbank account online, but be prepared for the 150-ruble monthly maintenance fee unless you open a card and spend 50,000 rubles a month.
What types of credit cards does Sberbank offer?
They offer a few types of credit cards, but the interest rates are pretty steep. Be careful if you're planning to carry a balance.
Can I avoid the monthly maintenance fee?
Unfortunately, no. You'll be charged a monthly fee unless you open a card and spend 50,000 rubles a month.
check_circlePros
- •The website is pretty user-friendly, I'll give them that.
- •Their online banking system is decent, but that's about it.
- •You can use their mobile app to check your account balance and transactions.
- •Their customer support team is responsive, but that's where the good ends.
- •They offer a few types of credit cards, but the interest rates are through the roof.
- •Their ATMs are pretty widespread, so you can get cash easily.
- •The mobile app is pretty easy to navigate, even for a tech newbie like me.
- •You can set up notifications for low balances and large transactions, which is a nice touch.
- •Their customer support team is available 24/7, which is a plus.
cancelCons
- •The 150-ruble monthly maintenance fee is a total rip-off.
- •You have to open a card and spend 50,000 rubles a month to get free maintenance.
- •They still charge commissions for paying utility bills and other services.
- •Their staff is pushy and tries to sell you on additional services.
- •Their interest rates on credit cards are astronomical.
- •Their customer support team is only helpful if you're willing to open a bunch of unnecessary accounts.
- •The fees for international transactions are pretty steep.
- •You can't avoid the monthly maintenance fee, even if you don't use their services.
- •Their online banking system can be a bit glitchy at times.
