Robokassa - Payment Processing Service
My Disastrous Experience with Robokassa: A Cautionary Tale
summarizeEditor's Summary
I thought signing up for Robokassa would be a no-brainer way to get paid, but boy, was I wrong. Their technical support is basically nonexistent, and they're refusing to return my funds. I've submitted over 5 support requests, but all I've gotten are complete ignores or generic responses that have nothing to do with my issue. It's been a super frustrating experience, and their support team's behavior is completely unprofessional. I'm still waiting for justice.
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What happened with your experience with Robokassa?
I signed up for Robokassa to get paid, but they've been holding onto my funds for two weeks, ignoring my requests and not even bothering to respond. They're refusing to return my money, and their support team's behavior is completely unprofessional.
How many support requests have you submitted to Robokassa?
I've submitted over 5 support requests, but all I've gotten are complete ignores or generic responses that have nothing to do with my issue.
Have you heard from anyone else who's had a similar experience with Robokassa?
I'd love to hear from anyone else who's had a similar experience with Robokassa. If you've been wronged by them, please reach out to me in a private message so we can take action and get some justice.
What do you think is the worst part about Robokassa's support?
The worst part is that their support team's behavior is completely unprofessional. They're ignoring my requests and not even bothering to respond.
Have you considered taking further action against Robokassa?
Yes, I'm still waiting for justice. I'd love to hear from anyone else who's had a similar experience with Robokassa and is willing to take action.
How long did it take for the bank to return your money?
The bank eventually returned my money after I complained to them about Robokassa's behavior.
What do you think Robokassa could do to improve their support?
Robokassa could improve their support by actually responding to customer requests and resolving issues in a timely manner.
Have you tried contacting Robokassa's support team through other channels?
Yes, I've tried contacting their support team through Telegram, but they just redirected me to a generic chatbot that's been ignoring me for days.
What do you think is the best way to resolve issues with Robokassa?
The best way to resolve issues with Robokassa is to reach out to their support team and demand a resolution. If that doesn't work, consider taking further action, such as contacting your bank or filing a complaint with a regulatory agency.
check_circlePros
- •Robokassa offers a way to get paid online
- •Their website looks modern and user-friendly
- •They claim to have a support team, but I haven't seen them in action
- •Their fees are competitive with other payment processing services
- •They offer a range of payment options for customers
- •Their website is available in multiple languages
- •They've got a sleek website design
- •Their payment options are pretty flexible
cancelCons
- •Their technical support is basically nonexistent
- •They're refusing to return my funds
- •It's taking them ages to respond to my support requests
- •Their support team's behavior is completely unprofessional
- •They had the nerve to tell me to contact their support team through Telegram
- •Their generic responses to my support requests are useless
- •Their support is super unresponsive
- •They're not very good at returning customer funds
