My RoadScan Pro4k Review: A Cautionary Tale of Poor Customer Support

summarizeEditor's Summary

I was stoked when I first laid eyes on the ibox RoadScan Pro4k's specs and features – it's got all the bells and whistles you'd want in a dash cam. But, let me tell you, the customer support experience was a total disaster. The device itself is solid, with a compact design and killer camera quality, but the lack of reliable support makes me question the value for money. If you're in the market for a dash cam, I'd say the RoadScan Pro4k is worth considering, but be prepared for a bumpy ride with customer service. The wide-angle lens and 4K resolution are major perks, but the issues I had with the warranty and support system have me wondering if it's all worth it.", "pros": [ "The 4K resolution and 140-degree wide-angle lens deliver seriously impressive video quality", "The device is super compact and easy to set up, with a user-friendly app for saving footage", "The 64GB internal memory provides plenty of storage for hours of recording", "The WDR feature helps capture clear images even in harsh lighting conditions", "The Wi-Fi connectivity makes it a breeze to transfer footage to your phone", "The suction cup mount and car charger are thoughtful extras that make installation a cinch", "The device's compact design makes it easy to stash in your car's visor or glove compartment" ], "cons": [ "The customer support is a total letdown – their digital guarantee is essentially worthless", "The device's angle of view is narrower than advertised, which can be a problem in certain situations", "The short power cord is a minor annoyance, but it's something to consider", "The device's build quality is solid, but the buttons can feel a bit cheap", "The battery life is decent, but it's not the longest-lasting I've seen in a dash cam", "The radar base is a nice feature, but I didn't use it frequently enough to give it a thumbs up" ], "faq": [ { "question": "What's the deal with the RoadScan Pro4k's customer support?", "answer": "Unfortunately, I had a disastrous experience with the customer support team. They seemed unresponsive and unhelpful, and their digital guarantee didn't live up to the hype." }, { "question": "Is the RoadScan Pro4k's camera quality any good?", "answer": "Yes, the camera quality is seriously impressive. The 4K resolution and 140-degree wide-angle lens deliver clear and detailed footage, even in harsh lighting conditions." }, { "question": "How easy is it to set up the RoadScan Pro4k?", "answer": "Setting up the device is a breeze. The app is user-friendly, and the suction cup mount and car charger make installation a snap." }, { "question": "What's the angle of view on the RoadScan Pro4k?", "answer": "Unfortunately, the angle of view is narrower than advertised, which can be a problem in certain situations." }, { "question": "Does the RoadScan Pro4k have any notable features?", "answer": "Yes, the device has a few notable features, including the WDR, Wi-Fi connectivity, and 64GB internal memory." }, { "question": "Is the RoadScan Pro4k worth the investment?", "answer": "It depends on your priorities. If you're looking for a solid dash cam with excellent camera quality and a compact design, the RoadScan Pro4k might be worth considering. However, if you're sensitive to poor customer support, you might want to look elsewhere." }, { "question": "Can I return the RoadScan Pro4k if I'm not satisfied?", "answer": "I'm not sure about the return policy, but I'd recommend checking the manufacturer's website or contacting their customer support team to find out more." }, { "question": "How long does the battery last on the RoadScan Pro4k?", "answer": "The battery life is decent, but it's not the longest-lasting I've seen in a dash cam. You might need to recharge it every few days, depending on your usage." }, { "question": "Is the RoadScan Pro4k compatible with my phone?", "answer": "Yes, the device is compatible with both iOS and Android devices, and the Wi-Fi connectivity makes it easy to transfer footage to your phone." ], "meta_title": "RoadScan Pro4k Review: A Cautionary Tale of Poor Customer Support", "meta_description": "Discover the pros and cons of the ibox RoadScan Pro4k dash cam, including its excellent camera quality and poor customer support.", "og_title": "RoadScan Pro4k Review: A Cautionary Tale of Poor Customer Support", "og_description": "Read our in-depth review of the ibox RoadScan Pro4k dash cam and find out if it's worth the investment.