photo_library10
Productstar 4.3
Promsvyazbank Popular Deposit 30% APY
If you're looking for a low-risk way to grow your savings, Promsvyazbank's Popular Deposit is worth checking out. With a 30% APY, you can stash your cash in a safe place and watch it grow over time. It's a solid choice for anyone seeking a high-yield savings account with minimal risk.
chevron_right
My Bumpy Ride with Promsvyazbank's 30% Interest Rate Account
summarizeEditor's Summary
I was super stoked when I heard about Promsvyazbank's 30% interest rate account, but things quickly took a turn for the worse. The account's launch was a mess, with a confusing set of rules that made it hard to qualify. I tried to open an account for myself and my mom, but we hit roadblock after roadblock. Despite the challenges, I'm here to share my honest experience with you.
settingsSpecifications
KararKötü
FaizOranı9/10
Hassaslık8/10
MüşteriServisi6/10
HesapAçmaSorunları2/10
I was beyond excited when I heard about Promsvyazbank's 30% interest rate account. But, boy, was I in for a wild ride. The account launched in late November, but there was a catch: you had to be a new customer or haven't had any accounts or deposits with the bank for the past 180 days. Yep, even if you had a zero-balance account, you were out of luck. The deposit limit was a relatively low 50,000 rubles, which I thought was a bit restrictive. Still, I was determined to get in on the action, so I decided to become a customer.
I shared the info with my mom, and she was just as stoked as I was. She decided to open an account too, so I got to experience Promsvyazbank's customer service firsthand, helping her with the application and any issues that came up later. Little did I know, though, that it would be a real battle to get the account open.
To become a customer, you need to get a debit card. I ordered one for my mom to be delivered by courier, while I picked mine up at a branch. The courier showed up on time a couple of days later, and we got the card, but we had to wait for activation, which took about 3 working days. I had to wait even longer to pick up my card at the branch, but at least they installed the iOS app for me while I was there. Oh, and they also told me I needed to transfer 18,000 rubles to my account from Sberbank to Promsvyazbank in a single payment. I'm still not sure why they didn't mention this anywhere.
My mom's card was never activated, so I had to call the hotline. They got it sorted out on the same day. We both had our cards, and we were new customers, but guess what? You can't open the account yet! The option to open the account would appear in the app within 7 working days. Ten days, 15 days went by, and neither of us had the account. We called the hotline again, and the operator confirmed that we met the requirements, and the account should be available. We left a request, which they could process within 3 working days. What's weird is that they asked my mom if she wanted to open just the 'Narodny' account or the 'Narodny Plus' account. I was surprised because the website had different conditions for the 'Narodny Plus' account, requiring you to be a salary earner or pensioner with Promsvyazbank. And, of course, there was the 18,000 ruble transfer requirement.
After 3 working days, I finally got the coveted button in the app. Opening the account was a breeze. You could choose from 91 days, 181 days, or 367 days, with a 30% interest rate. The interest is paid at the end of the term, and you can't top up the account. Over 3 months, my account earned 3,739.28 rubles. Unfortunately, you can only open one account with this interest rate.
As for my mom, her account never showed up. We called the hotline again after the New Year's holidays. We left another request, marked as urgent this time. And, voila! The button appeared, and she was able to open both the 'Narodny' and 'Narodny Plus' accounts. The 'Narodny Plus' account has the same terms, but the deposit limit is from 10,000 to 100,000 rubles.
It looks like a lot of people had the same problem opening the account, according to the forums. Honestly, if I knew I'd have to fight with the bank to get the account, I'd have passed on the 4,000 ruble interest. I didn't plan on keeping the account for more than 3 months. I'm not sure if I'd recommend the 'Narodny' account to you, but be prepared for some hassle when opening it.
Narodny Account
Narodny Bank Accounts
Narodny Account PSB
Promsvyazbank Narodny Account
Narodny Account Reviews
live_helpFeatured FAQ
What are the rules for qualifying for Promsvyazbank's 30% interest rate account?
To qualify, you must be a new customer or haven't had any accounts or deposits with the bank for the past 180 days. Even if you have a zero-balance account, you're out of luck.
How long does it take to activate the debit card?
Activation typically takes around 3 working days, but it can take longer in some cases.
What happens if I encounter issues with the online application process?
Don't worry, it's not uncommon for the process to be glitchy or unresponsive. Just try again later, and if you're still having trouble, reach out to customer service for help.
Can I use the account if I've had accounts or deposits with Promsvyazbank in the past?
Sorry, but no. You must meet the strict eligibility criteria to qualify for the account.
What's the deal with the courier service?
It's not always reliable, and it's hard to predict when your debit card will arrive. Just be patient, and you'll get your card eventually.
How do I contact Promsvyazbank's customer service?
You can reach out to them via phone, email, or in-person at a branch. Just be prepared for some frustration along the way.
Can I use the account for business purposes?
Sorry, but no. The account is only for personal use.
What happens if I lose my debit card?
Don't worry, just report it to Promsvyazbank's customer service, and they'll help you replace it.
check_circlePros
- •The interest rate is a total game-changer for savers - it's a great way to grow your money.
- •Promsvyazbank's customer service is generally helpful, even if it's not always easy to get in touch with them.
- •The debit card is a super convenient way to access your account.
- •The online application process is relatively straightforward, once you figure out the rules.
- •The account is a great option for new customers or those who haven't had any accounts or deposits with the bank in the past 180 days.
- •The deposit limit of 50,000 rubles is a good starting point for those who want to save but don't have a lot of money to invest.
cancelCons
- •The rules for qualifying for the account are super confusing and restrictive - it's hard to know if you qualify or not.
- •The process of opening an account can be frustratingly slow and bureaucratic - it's a real pain.
- •The debit card can take up to 3 working days to activate, which is a bit of a hassle.
- •The courier service can be unreliable, and it's not always clear when your card will arrive.
- •The customer service team can be unhelpful or unresponsive at times, which is really frustrating.
- •The online application process can be glitchy or unresponsive, making it hard to complete.
