Play Today
A Frustrating Experience with Play-Today.ru: Be Prepared for a Headache
summarizeEditor's Summary
I tried to order from Play-Today.ru, but the experience was a major headache. The website's navigation is super clunky, and the payment and delivery process is a total hassle. You'll often be stuck on hold waiting for an operator to confirm your order, which can be super annoying. The product I ordered was fine, but the delivery process was a total turnoff. I'd advise others to shop elsewhere for a smoother experience.
settingsSpecifications
live_helpFeatured FAQ
What's the deal with the operator confirmation?
Unfortunately, you'll need to wait on hold for an operator to confirm your order before you can pay. It's a major hassle, and it can be super annoying.
How long does it take to get my order?
Be prepared for a wait, as the delivery process can take a while. I'd say plan on at least a week before you receive your order.
Can I call customer support?
Yeah, but be prepared for a long wait on the phone. Sometimes the call drops after two rings, and other times it doesn't even go through.
Is the website user-friendly?
Not exactly. The site navigation is clunky, and it's easy to get lost in the menus.
Can I return my order?
I'm not sure about the return policy, but I'd imagine it's a hassle. I'd advise others to shop elsewhere for a smoother experience.
Is the website secure?
I'm not sure about the security of the website, but I'd imagine it's fine. Just be careful when entering your payment info.
Can I track my order?
Unfortunately, I couldn't find any information on tracking my order. Maybe they'll add that feature soon.
Is the website available in multiple languages?
Nope, it's only in Russian. Sorry, non-Russian speakers.
check_circlePros
- •The products themselves are actually pretty great
- •I received my order eventually, so kudos to them for that
- •The website has some decent product photos
- •I liked the variety of products available
- •The customer support team is friendly, even if they're hard to reach
- •The website has a clean design, even if it's not super user-friendly
cancelCons
- •The site navigation is a total mess
- •You can't even pay for your order until an operator gives you the thumbs up
- •The operator will call you, but often the call drops after two rings
- •The phone just rings and rings when you try to call back
- •The delivery process is a major hassle
- •You'll often find yourself waiting on hold for operator confirmation
