My Disaster Experience with This Driving School - A Total Waste of Time and Money

Name: My Disaster Experience with This Driving School - A Total Waste of Time and Money
Item: St. Petersburg Victory
Rating: 1
Author: NatalieCoop

summarizeEditor's Summary

I'm still trying to wrap my head around how this driving school stays in business. My experience was a complete disaster from start to finish. The admin staff and payment process are a total mess. Some people claim you can only pay with cash while others say you can pay with SBT. To make matters worse, the theory classes were a joke, and the instructors are completely unqualified. What's more surprising - the school's lack of basic customer service or the fact that they're still open for business?

settingsSpecifications

Kalite2/10

Sınıflar3/10

Eğitmenler2/10

Sürüş Saati1/10

Teori Dersleri2/10

Sürüş Dersleri1/10

Sürüş Eğitmeni1/10

Öğrenci Hizmetleri1/10

Sürüş Eğitmeni Kalitesi1/10

I'm still trying to wrap my head around how this driving school stays in business, but my experience was a complete and utter disaster.

I signed up for classes in categories A and B, thinking I'd finally get the training I needed to become a confident driver, but boy was I wrong.

Let's start with the admin staff and payment process - it's a total mess, plain and simple.

- The people in charge are clueless about how to handle payments. Some say cash and SBT, while others claim you can only pay with cash. It's ridiculous that they don't offer multiple payment options like every other business, it's just basic customer service.

The same admins give different people different information, which is just confusing. When you're taking classes for two categories, you naturally wonder if you need to take the theory test twice, since the theory for both categories is basically the same.

But no, they can't even agree on that. Some say take it once, while others claim you need to take it twice - there's no clear answer, and that's just frustrating.

The theory classes were a joke, to be honest.

They'll offer you a ton of options for class locations, but half the time, there won't be a group in your area. Good luck if you want to take classes in person - you'll be crammed into a tiny room with 15 other people, it's just not a great experience.

- And don't even get me started on the instructors. I got lucky with mine, but I've heard horror stories from other students. Some instructors don't even explain the basics, like how the internal exam works or what you need to do to pass, it's like they're not even trying.

Driving classes were a nightmare, to say the least.

- Again, I got lucky with my instructor for category B, but it's clear that they're not qualified. Many instructors are just freelancers who work with the school - you won't see them on the website, and that's just not transparent.

I found out how lucky I was when I heard from other students that some of them didn't even get a proper driving area, or that their instructor wouldn't let them go above 30 km/h. One student even had to deal with an instructor who wouldn't let them make any turns, it's just not right.

- You won't get the 56 hours of driving practice you're promised. In the best case, you'll get 20 hours. The contract doesn't even mention the number of hours, so don't bother trying to hold them accountable, it's just a waste of time.

- My instructor for category A was a total disaster. He just showed me how to drive and then left me to figure it out on my own. He'd occasionally glance up from his phone to see if I was still alive, it was like he didn't even care.

The exam was a whole different level of frustrating, to put it mildly.

The theory part is okay, since it's just a multiple-choice test. But the driving exam is a whole different story, it's like they're trying to fail you on purpose.

They'll try to intimidate you into paying for extra lessons. Several students had to retake the exam, and most of them just ended up paying for it instead of trying to pass it on their own, it's just not fair.

So, in the end, it's clear that this school is all about making money, not about teaching you how to drive. If you have experience, you can probably find something cheaper and still get a decent education. But if you want quality training, find a better school and pay a bit more - at least you'll save your sanity, and that's worth it in my book.

I wouldn't recommend this school to my worst enemy, it's just that bad.

live_helpFeatured FAQ

What's the payment process like at this driving school?

Unfortunately, the payment process is a total mess. Some people claim you can only pay with cash, while others say you can pay with SBT. It's really frustrating, and the admin staff seems completely clueless about how to handle payments.

Are the instructors qualified at this driving school?

Unfortunately, no. The instructors are completely unqualified and have no business teaching students how to drive.

What kind of vehicles does the school have available for driving lessons?

The school has a pretty decent selection of vehicles, which is a nice touch.

Can I get a refund if I'm not satisfied with the driving lessons?

Unfortunately, the school's return policy is really unclear. I'd recommend calling them directly to ask about their refund policy.

How long do the driving lessons typically last?

The driving lessons are usually around 1-2 hours long, depending on the package you choose.

Can I schedule my driving lessons in advance?

Unfortunately, the school's hours are constantly changing, which makes it impossible to plan your lessons in advance.

Is the school's customer service any good?

Unfortunately, no. The school's customer service is non-existent, with no one willing to help with even the simplest questions.

Can I get a discount if I'm a student?

Yes, the school offers a discount for students, which is a nice perk.

What kind of support does the school offer after you've completed your driving lessons?

Unfortunately, the school's support after you've completed your lessons is really lacking. You're pretty much on your own after you've finished the course.

check_circlePros

•The driving school is conveniently located, which is about the only positive thing I can say.
•The school has a pretty decent selection of vehicles for driving lessons.
•Some of the instructors are friendly, but that's about where the good news ends.
•The school offers a variety of driving lesson packages, which is a nice touch.
•The school's website looks pretty modern and easy to navigate.
•The school offers a discount for students, which is a nice perk.
•The driving school has a decent selection of vehicles for driving lessons, which is a plus.

cancelCons

•The admin staff is completely clueless about how to handle payments, with some people giving different information to different students.
•The theory classes are a total joke, with unqualified instructors and a complete lack of organization.
•The driving instructors are completely unqualified and have no business teaching students how to drive.
•The school's payment process is a total mess, with some people claiming you can only pay with cash while others say you can pay with SBT.
•The school's customer service is non-existent, with no one willing to help with even the simplest questions.
•The school's hours are constantly changing, which makes it impossible to plan your lessons in advance.
•The school constantly tries to upsell you on additional services, which is really annoying.
•The school's driving range is far from the school itself, which is a major inconvenience.