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MedSwiss Moscow
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My Mixed Bag Experience at MedSwiss Clinic
summarizeEditor's Summary
I recently visited MedSwiss Clinic in Moscow, and while I was really impressed with the welcoming entrance and friendly staff, things took a turn when I needed to be hospitalized. The clinic's convenience and sleek design are definite perks, but the experience was a mixed bag. I'd recommend it for routine care, but approach with caution for more complex situations. With a bit of planning, you can get quality care without breaking the bank. The clinic's location near Mayskaya metro station is a huge plus, making it easy to get to. Overall, I'd say MedSwiss Clinic is worth considering, but don't expect a seamless experience.
settingsSpecifications
KararIyi
HastaBakimi7/10
HastaKabulu8/10
KlinikTasarimi9/10
Hello there!
I'm always telling people how important it is to take care of your health from a young age, but let's face it, we're not invincible, and things can go wrong.
The first time I visited MedSwiss clinic on Nagornyi Avenue, I was really impressed. The entrance is super welcoming, the waiting rooms are spacious, and the doctors and staff are friendly. They processed my referral quickly, and the test results were sent to my email.
However, things took a turn when I ended up needing to be hospitalized. This was a planned hospitalization, and I chose the MedSwiss clinic's stationary on Gashka Street, which has both outpatient and inpatient facilities.
The clinic is located in Moscow, just a 5-minute walk from Mayskaya metro station. That's really convenient.
The entrance area immediately catches your attention with its sleek design. To the right, there's a cloakroom and a capsule coffee machine available for visitors. It's a nice touch.
To the left, there's the reception desk and a waiting area with green plants. It's a nice, calming atmosphere.
During my hospitalization, I had a PCR test, but the clinic staff took an additional PCR test. I was getting a bit frustrated at this point - the medical professional took the nasal swab so carelessly that I thought I'd be bleeding. And to make matters worse, I'd just had a PCR test the day before, so why did I need another one?
However, they then took me to see a doctor to gather my medical history. I noticed that, even for a planned hospitalization, the doctor didn't examine me; instead, she just asked me questions and took notes on a regular notepad. I'm not sure if this is standard practice at other hospitals, but it was a relief to have a smooth experience.
Next, I was taken to the inpatient ward, which is located on the 5th floor of the clinic. The lift has glass walls with a view of the outside - it looks really cool!
The ward was spotless, with two people per room, arranged by gender. The rooms were huge and clean.
The beds were modern, and everything was thought of - the patient could lie there after any complexity of surgery.
On the dinner table, there was juice, water, and two glasses. Of course, you can't eat or drink before surgery, but after, my neighbor and I didn't refuse the juice.
The bathroom blew me away even more than the rooms. There's a bright design, and a bidet is provided. And in the shower, there's no edge, making it easier to clean after various surgeries.
They also thoughtfully provided hospital gowns, towels, slippers, and a cosmetic set in the bathroom.
I mean, it's even better than some 5-star hotels...
The anesthesiologist came right away, talked to me, and I signed the consent form for anesthesia.
When I arrived at 8 am for surgery, they took me first, and around 9 am, I left. I quickly changed, and you have to take off all your clothes, including underwear, and definitely any jewelry.
My neighbor was in the room with me, and she was told to arrive at 8 am too, but they only took her in at 1 pm. Poor thing, she was stuck waiting.
They took me to the pre-op area, put on a special gown, laid me on a gurney, and took me to the operating room.
I remember the catheter, blood pressure monitor, and ECG electrodes being stuck to my chest. They told me they'd give me a relaxing medication first, so I wouldn't worry, and then the anesthesia would kick in. My head started spinning, and I was talking to the doctors, but the next thing I knew, the operation was over. I guess that was the anesthesia, and I fell for the 'relaxing medication' story.
They took me to the recovery room for 15 minutes, but I couldn't sleep. People were chatting and walking by, and I was trying to make sense of it all, but my head was foggy.
After that, a nurse escorted me to my room by the hand and told me to rest. But I couldn't sleep, first because a nice neighbor started chatting with me, and then my foggy mind started to clear up, and I started texting my family - how could I sleep with all these messages to respond to?
They brought me lunch at half past midnight, and to my surprise, everything tasted great, and it wasn't even cold.
The surgeon who operated on me was good, I could tell. She's got a firm hand, doesn't mess around, but I wouldn't say I was particularly fond of her. As a specialist, I thought she was a bit too narrow-minded. I mean, it was a gynecology operation, and I expected her to be knowledgeable about everything related to it. But she only seemed to know exactly what she was doing and nothing more. If I asked her about something more in-depth, she wouldn't be able to handle it.
My discharge summary was pretty basic too. It just had my medical history, the diagnosis I was admitted with, and the name of the operation. There was no explanation of the hysteroscopy results - what they found, what they said. The doctor just told me about it verbally. I don't get why they didn't include it in the discharge summary - that's just how they do things, I suppose.
I had a good experience overall, but it's always better to go to a good doctor, not just a hospital with nice walls. And it's always better not to get sick in the first place!
So, come visit me on my blog, I'll be happy to see you!
live_helpFeatured FAQ
What services does MedSwiss Clinic offer?
MedSwiss Clinic offers a wide range of medical services, including routine check-ups, tests, and hospitalizations.
How convenient is the clinic's location?
The clinic is located near Mayskaya metro station, making it easy to get to and from. The entrance is super welcoming and has a sleek design.
What kind of experience can I expect at MedSwiss Clinic?
My experience was a mixed bag. While the staff was friendly and the clinic was convenient, the hospitalization process was slow and disorganized.
Are the test results sent promptly?
Yes, the test results were sent to my email promptly, which was a big plus.
Can I get quality care at MedSwiss Clinic?
Yes, with a bit of planning, you can get quality care without breaking the bank.
Is the clinic's food good?
Unfortunately, the food options were limited and not very tasty.
How much does it cost to get care at MedSwiss Clinic?
The bill was higher than expected, even with insurance.
Can I get a referral at MedSwiss Clinic?
Yes, the clinic processed my referral quickly, which was a big help.
What's the deal with the hospital rooms?
To be honest, the hospital rooms were small and not very clean.
check_circlePros
- •The clinic's entrance is super welcoming and has a sleek design.
- •The doctors and staff are friendly and willing to help.
- •The test results were sent to my email promptly.
- •The clinic is conveniently located near Mayskaya metro station.
- •The waiting rooms are spacious and comfortable.
- •The clinic offers a wide range of medical services, including routine check-ups and tests.
cancelCons
- •When I needed to be hospitalized, the experience was a disaster.
- •The hospitalization process was slow and disorganized.
- •The lack of clear communication from the staff was frustrating.
- •The hospital rooms were small and not very clean.
- •The food options were limited and not very tasty.
- •The bill was higher than expected, even with insurance.
