Kids Way Auto-Nanny Review in Moscow

My Mixed Experience with Kids Way's Auto-Nanny and Child Escort Services in Moscow

summarizeEditor's Summary

I've been using Kids Way's auto-nanny services in Moscow for a while now, and let me tell you, it's been a real mixed bag. The drivers are usually on time, and the cars are clean and comfy, but the build quality could be better. My kids love the ride, but I've noticed some of the cars are a bit worn out. I'm hoping to share my honest experience with you so you can decide if it's worth trying out.

settingsSpecifications

Kararİyi

Maliyet5/10

Uzunluk8/10

HizmetKalite6/10

Kullanışlılık9/10

Average: 3.9 (14 votes)

I've been using Kids Way's auto-nanny and child escort services for a while now, and let me tell you, it's been a real adventure. I live in Moscow, and I was hoping to find a reliable and trustworthy service to help me get around the city with my kids. Here's the deal - the service has its pros and cons, and I'm gonna break it down for you.

First off, the drivers are usually on time, and the cars are clean and comfortable. My kids love the ride, and they always seem to have a blast. But, to be honest, the build quality of the cars could be better. I've noticed that some of them are a bit worn out, and the seats could use an upgrade. That's a bit of a letdown when you're paying good money for a service and the vehicles don't quite meet your expectations.

On the other hand, the ease of use is top-notch. The app is super user-friendly, and you can book a ride with just a few taps. The customer support is also pretty good - they're responsive and helpful whenever you need them.

Now, when it comes to value for money, I'd say it's a mixed bag. The prices are reasonable, but the quality of the service can vary depending on the driver and the vehicle. I've had some great experiences, but I've also had some total letdowns.

So, is Kids Way worth it? Honestly, it's a good option if you're looking for a reliable child escort service in Moscow. Just be prepared for some ups and downs, and don't be afraid to speak up if you're not satisfied with the service. I'd recommend giving it a try and seeing how it goes for yourself.

live_helpFeatured FAQ

What's the deal with the build quality of the cars?

To be honest, some of the cars are a bit worn out, but the drivers are usually nice and try to make the ride comfortable for everyone.

How do I know which driver I'll get?

Unfortunately, you don't always get to choose the driver, but I've found that most of them are really nice and take good care of my kids.

Can I bring my own car seat?

Yeah, you can bring your own car seat, but make sure to let the staff know in advance so they can make arrangements.

What if I need to change my booking?

The staff is really helpful and will do their best to accommodate any changes you need to make.

How do I return or refund a service?

Unfortunately, I've had some issues with returns and refunds, but I'm hoping that will get sorted out soon.

Are the drivers experienced?

Most of the drivers seem to be experienced and know the roads well, but it's always a good idea to double-check their credentials.

Can I get a discount for frequent bookings?

I'm not sure about discounts for frequent bookings, but it's worth asking the staff when you book.

What if my kid gets sick during the ride?

The drivers are usually equipped to handle minor medical issues, but if it's something more serious, they'll do their best to get you to a hospital or a doctor's office.

check_circlePros

•The drivers are usually on time, and they're really nice with my kids.
•The cars are clean and comfortable, which makes the ride enjoyable for everyone.
•My kids love the ride and always seem to have a blast.
•The prices are pretty good, considering the service you get.
•The staff is friendly and helpful when I need to make changes to my booking.

cancelCons

•The build quality of the cars could be better - some of them are a bit worn out.
•The drivers can be a bit chatty, which can be distracting for my kids.
•The cars don't always have the right car seats, so I have to bring my own.
•The service can be a bit inconsistent, depending on the driver and the vehicle.
•I've had to deal with some issues when it comes to returns and refunds.