Cashier Pro
My Wild Ride with Kassir.ru: A Cautionary Tale of Concert Cancellations and Refunds
summarizeEditor's Summary
I'm sharing my wild ride with Kassir.ru after a concert was cancelled, and I'm still waiting for a refund months later. I've used them before for other events, but this experience left a sour taste. The organizers promoted the concert heavily, but when it got cancelled, Kassir.ru's response was underwhelming. I'm hoping this review will help others avoid a similar situation. If you're looking for a hassle-free ticket-buying experience, you might want to think twice about using Kassir.ru. Their customer support is unresponsive, and they're quick to pass the buck. I've had issues with cancelled events and refunds, which is a major concern. I've tried contacting their customer support, but it's been a long and frustrating process. I'm not impressed, and I'd advise others to be cautious.
settingsSpecifications
live_helpFeatured FAQ
What happens if an event is cancelled, and I've already paid for tickets through Kassir.ru?
Kassir.ru's refund policy is unclear, and they don't communicate well with customers. You'll need to contact their customer support, but be prepared for a long and frustrating process.
How do I contact Kassir.ru's customer support?
You can try reaching out to their customer support team through their website or social media channels, but be prepared for a delayed response.
Can I get a refund if I'm not satisfied with the event?
Kassir.ru's refund policy is unclear, and they don't clearly communicate their procedures. You'll need to contact their customer support, but be prepared for a long and frustrating process.
What if I've already received my tickets, and the event is cancelled?
You'll need to contact Kassir.ru's customer support to initiate a refund, but be prepared for a slow and frustrating process.
Can I get a refund if I've paid with a credit card?
Kassir.ru's refund policy is unclear, and they don't clearly communicate their procedures. You'll need to contact their customer support, but be prepared for a long and frustrating process.
How long does it take to get a refund from Kassir.ru?
The refund process is slow and frustrating, and it may take several weeks or even months to receive your refund.
Can I get a refund if I've already used the tickets?
Kassir.ru's refund policy is unclear, and they don't clearly communicate their procedures. You'll need to contact their customer support, but be prepared for a long and frustrating process.
What if I've paid for tickets, and the event is postponed?
You'll need to contact Kassir.ru's customer support to initiate a refund or reschedule the event, but be prepared for a slow and frustrating process.
How do I know if Kassir.ru is a reliable ticket seller?
I've had mixed experiences with Kassir.ru, and I'd advise others to be cautious. While they've been reliable in the past, their customer support and refund process have been a major concern.
check_circlePros
- •I've used Kassir.ru before for other events, and they've been pretty reliable.
- •Their website is easy to navigate, and I like the variety of events they offer.
- •The service fee is reasonable, although it adds up quickly.
- •I've had good experiences with their customer support in the past.
- •They offer a wide range of payment options, which is convenient.
- •Their website is well-designed and easy to use.
- •I've had no issues with ticket delivery in the past.
- •Their website is available in multiple languages, which is a plus.
cancelCons
- •Their customer support is unresponsive and unhelpful.
- •They don't clearly communicate refund policies or procedures.
- •When things go wrong, they're quick to pass the buck to the event organizer.
- •Their refund process is slow and frustrating.
- •The service fee is added to the ticket price, which can be steep.
- •I've had issues with cancelled events and refunds, which is a major concern.
- •Their website can be slow to load at times.
- •I've had trouble getting help with a problem I encountered.
