Sberbank Travel Insurance
A Stress-Free Medical Experience Abroad: My Insurance Company Came Through
summarizeEditor's Summary
I was on a dream vacation in Vietnam when I got unexpectedly sick. Thankfully, my insurance company came through in a huge way. They sent an ambulance to my hotel room, helped me find a great clinic with English-speaking staff, and were super responsive and supportive throughout the whole process. The care I received was top-notch, and I was so grateful to have my insurance company looking out for me.
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What happened to you in Vietnam?
I got unexpectedly sick while I was on vacation – it was a bit of a health nightmare!
How did your insurance company help you?
They sent an ambulance to my hotel room, helped me find a great clinic, and were super responsive and supportive throughout the whole process.
Was the language barrier a problem?
Nope – the clinic's staff spoke English fluently, so I didn't have to worry about a language barrier at all.
How did you feel about the quality of care?
It was exceptional – I couldn't have asked for more. The doctors and nurses were all super professional and really took care of me.
Were there any downsides to the experience?
Yeah, there were a few – I had to deal with some pretty high medical bills, and I had to spend a lot of time on the phone with my insurance company.
Would you recommend your insurance company to others?
Absolutely – they really came through for me when I needed them most.
How did you feel about the clinic's equipment?
It was top-notch – the build quality was really impressive, and it looked brand new!
Were there any other benefits to using your insurance company?
Yeah, they helped me understand what was covered and what wasn't, which was a big help given the language barrier.
Would you use your insurance company again?
In a heartbeat – they really saved my skin abroad!
check_circlePros
- •They sent an ambulance to my hotel room, which was a total lifesaver.
- •The clinic they found for me had English-speaking staff, so I didn't have to worry about a language barrier.
- •The quality of care I received was exceptional – I couldn't have asked for more.
- •My insurance company was super responsive and helped me every step of the way.
- •I was really impressed with the build quality of the clinic's equipment – it looked brand new!
- •The customer support I received from my insurance company was top-notch – they really went above and beyond.
- •They helped me navigate the medical bills, which was a huge weight off my shoulders.
- •The clinic's staff were all super professional and really took care of me.
cancelCons
- •I was really worried about dealing with a language barrier, but it wasn't a problem at all.
- •The whole experience was a bit more stressful than I'd like, but that's not the insurance company's fault.
- •I had to deal with some pretty high medical bills, but my insurance company helped me navigate the process.
- •I was a bit disappointed that the clinic didn't have any English-language materials, but the staff spoke English fluently.
- •I had to spend a lot of time on the phone with my insurance company, which was a bit frustrating.
- •I was a bit worried about the cost of the treatment, but my insurance company helped me understand what was covered and what wasn't.
