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GBS-Broker: The Logistics Nightmare That Won't Quit
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Global Broker Solution Reviews
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Global Broker Solution Reviews

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GBS-Broker: The Logistics Nightmare That Won't Quit

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I'm still trying to wrap my head around the 'amazing' experience I had with Global Broker Solution (GBS-Broker). Ordering some cozy home pants from China on Ozon was supposed to be a breeze, but what I got was a logistical nightmare that's left me scratching my head. From passport issues to spam calls, GBS-Broker's 'services' are a total letdown. Here's my story.

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KararKötü
Kalite4/10
Güvenlik1/10
İletişim1/10
HizmetKalitesi2/10
Dokümanİşlemleri1/10
Hello everyone, I'm sharing my "amazing" experience with Global Broker Solution (GBS-Broker) because it's just a masterpiece of logistical absurdity.
Global Broker Solution reviewsContext: ordering pants on Ozon
It all started innocently: I ordered some cozy home pants from China on Ozon (June 25th). Okay, waiting a month is normal, right? I used to get packages from overseas without any issues, even my slippers from China arrived without a hitch. But, I guess this time the seller decided to throw in a "surprise" from GBS-Broker, and the chaos began.
The first red flag appeared on June 30th. I got a text from Global Broker Solution: "You've got issues with your passport data, send another document ASAP, or the package will be returned!"
Global Broker Solution reviewsOkay, I thought, maybe it's just a glitch. I went to their website, and sure enough, my Russian passport was "on fire" with a red flag, although I'd used the same data before without any issues. I filled out the info again, uploaded the scans, and my INN.
And what do you think? I got another text with the same message: "Nope, doesn't work. Let's try something else. Or we'll cancel your order!"
Global Broker Solution reviewsOkay, I went back, uploaded my international passport with my INN and a photo.
Still no luck. I was getting frustrated. Are you guys blind? I sent you two documents + scans, and you can't even process it? I wrote them a furious message ("Are you kidding me? I've already sent everything!") and bailed.
Global Broker Solution reviewsThe spam apocalypse began
But no, GBS-Broker didn't give up! The robots started calling me, threatening: "Send the documents, or the package will be returned!"
Meanwhile, no one could explain what was wrong with my data, although I'd filled it out correctly and attached the scans. I was thinking, "Just send the darn pants back, I'm done!"
About the pants:
🚚 Delivery from the depths of hell, but the pants are on fire. The path of home pants for 350 rubles from China to my pickup point
🤡 The punchline: the pants ripped themselves
And here's the surprise - on July 24th, the order suddenly arrives! Without any notifications, without 'everything's okay', it just shows up and that's it.
So, all this time they were yelling about 'incorrect documents', threatening to return the order, spamming me with calls, and the cargo somehow made it through customs itself. It turns out the documents were fine? Then why were they begging for them in the first place?
Transport company Global Broker Solution reviewsI can say that Global Broker Solution is a lottery with robots-idiots, and I'd give them a 2 out of 10 from me because I did get the pants. And honestly, I regret sending them any documents in the first place. It feels like they're not a transport company, but a document collection agency.
They did deliver (although it was a nerve-wracking experience).Cons:
Their document verification system is wonky - it accepts and rejects without explanation.Robot spammers - they call and threaten to return the order, although the issue is on their side.No feedback - no one explains what's wrong or how to fix it.And the funniest part is - I decided to click the link from the SMS again:
The link is still active.In their personal account, they're still asking me to fill out the document.They sent me another threatening letter saying the cargo won't arrive, despite me already receiving the package.
Transport company Global Broker Solution reviewsIf you enjoy stress and puzzles like 'why can't my passport be read?' - then GBS-Broker is a company that's right up your alley - good emcee and interesting contests. I wish you good shopping and more reliable delivery services. And my advice to Ozon - find other carriers, or else even pants worth 750 rubles become a quest.

live_helpFeatured FAQ

What's the deal with GBS-Broker and passport issues?

Apparently, they'll contact you out of the blue and demand more passport data, claiming there's an issue with your documents. Don't fall for it – it's just a ploy to get more info.

How do I avoid dealing with GBS-Broker?

Honestly, it's hard to avoid them if you're ordering from China on Ozon. But if you can, try to use a different shipping service or seller.

Can I trust GBS-Broker with my personal data?

No way. They're not exactly known for their data security, and I wouldn't trust them with my social security number.

What's the worst part about dealing with GBS-Broker?

The spam calls. Oh man, the spam calls. They'll call you nonstop until you answer, and even then, they won't leave you alone.

Can I get a refund from GBS-Broker if I'm not satisfied?

Good luck with that. Their customer support is basically non-existent, so you're on your own.

Is GBS-Broker legit?

I wouldn't say they're a scam, but they're definitely not above board. Be careful when dealing with them.

How do I contact GBS-Broker?

You can try reaching out to them through their website or social media, but don't expect a response anytime soon.

Can I use GBS-Broker for shipping packages?

I wouldn't recommend it. They're just too unpredictable and prone to creating problems.

What are some alternatives to GBS-Broker?

There are plenty of other shipping services out there that are way more reliable and trustworthy. Do your research and avoid GBS-Broker like the plague.

Can I cancel my order with GBS-Broker?

It's not easy, but it's not impossible either. Just be prepared for a fight.

How long does GBS-Broker take to deliver packages?

It varies, but be prepared for delays and unexpected issues.

Is GBS-Broker available in my country?

They claim to be available in multiple countries, but I wouldn't count on it. Do your research before using them.

check_circlePros

  • •They didn't scam me, and I'll give them credit for that
  • •I did eventually receive my package

cancelCons

  • •They're super pushy and won't leave you alone
  • •I had to give them my passport data, which is just not cool
  • •Their customer support is basically non-existent
  • •They're always creating unnecessary problems
  • •I got spammed with calls from them
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