Pizza Empire - Pizza Delivery - Mypizza.us / ipizza.us
A Decade of Disappointment: Empire Pizza's Decline from Great to Unacceptable
summarizeEditor's Summary
I've been ordering from Empire Pizza since 2014, but my latest experience has left me feeling frustrated and disappointed. The service has declined significantly over the past few years, and I'm not alone in my concerns. Prices have skyrocketed, and the quality of the food has taken a hit. I'm sharing my honest experience with you, hoping to warn others about the decline of this once-reliable food delivery service. Empire Pizza used to be a go-to spot for me, but it's become a shadow of its former self, and I'm not sure if it's worth the money anymore.
settingsSpecifications
live_helpFeatured FAQ
What happened to Empire Pizza's quality and prices?
Unfortunately, the quality and prices of Empire Pizza have declined significantly over the past few years. While they were once a reliable and affordable option, the service has become increasingly inconsistent and expensive. I'm not alone in my concerns, and many customers have reported similar issues.
Do they still accept credit card payments?
No, Empire Pizza no longer accepts credit card payments, which can be a major inconvenience for customers who prefer to pay online. You'll need to use a debit card or other accepted payment methods.
How long does delivery take?
Empire Pizza's delivery times are often longer than promised, taking over an hour to arrive in some cases. This can be frustrating, especially if you're expecting a quick and convenient meal.
Can I still order sushi and other international dishes?
Yes, Empire Pizza still offers a variety of international dishes, including sushi. However, the quality and variety may have declined since their peak.
What's the best way to contact customer support?
Unfortunately, customer support at Empire Pizza can be unhelpful and unresponsive. You may want to try contacting them through their website or social media channels, but be prepared for a long wait or unhelpful responses.
Is Empire Pizza still a popular choice among locals?
Yes, Empire Pizza is still a popular choice among locals, although its reputation has declined significantly over the past few years. Many customers are loyal to the brand, but others have been driven away by the inconsistent quality and prices.
Can I return or exchange my order if it's not satisfactory?
Empire Pizza's return and exchange policies are unclear, and customer support may be unhelpful in resolving issues. You may want to try contacting them directly to see if they'll accommodate your request.
Are there any promotions or discounts available?
Empire Pizza occasionally offers promotions and discounts, but these are often limited-time offers or tied to specific events. You may want to check their website or social media channels for the latest deals.
check_circlePros
- •Reasonable prices when they first started
- •Decent quality of food, especially during the early years
- •Variety of options, including sushi and other international dishes
- •Convenient online ordering system
- •Friendly customer support, although it's getting harder to reach them
- •Still a popular choice among locals, which is a testament to its former reputation
cancelCons
- •Delivery times are consistently longer than promised, often taking over an hour
- •The website claims one thing, but the reality is often different
- •They don't accept credit card payments, which is a major inconvenience
- •Customer support is often unhelpful and unresponsive
- •The delivery operators are often rude and unprofessional
- •The food is often cold by the time it arrives, which is unacceptable for a pizza delivery service
