Drive Fitness Ekaterinburg
A Fitness Fiasco: My Drive Fitness Nightmare in Park-House, Yekaterinburg
summarizeEditor's Summary
I'm sharing my super disappointing experience with Drive Fitness in Park-House, Yekaterinburg. My husband and I joined this gym as soon as it opened, but things quickly went downhill. We were stoked about the massive gym space, variety of trainers, and daily group classes that catered to our different fitness needs. However, the poor customer service and overpriced add-ons made our experience a total letdown. We experienced a lot of issues with our membership, and the management was unresponsive to our concerns. If you're considering joining this gym, do your research and think twice before signing up.
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live_helpFeatured FAQ
What's the deal with the customer service at Drive Fitness in Park-House, Yekaterinburg?
Be prepared for a lot of hassle when dealing with the customer service team at Drive Fitness in Park-House, Yekaterinburg. We experienced a lot of issues with our membership, and the management was unresponsive to our concerns. If you're considering joining this gym, make sure you have a lot of patience and a strong stomach for dealing with red tape.
Are the trainers at Drive Fitness knowledgeable and helpful?
Yes, the trainers at Drive Fitness in Park-House, Yekaterinburg are knowledgeable and helpful. We had a great experience with them, especially when we first started working out. They were patient and understanding, and they helped us create a fitness plan that suited our needs.
What are the prices like for additional services at Drive Fitness?
The prices for additional services like personal training and nutrition counseling at Drive Fitness in Park-House, Yekaterinburg are way overpriced. We were shocked at how much they charged for these services, and we ended up not using them at all. If you're considering joining this gym, be prepared to pay a premium for extras.
Is the gym clean and well-maintained?
Unfortunately, the gym at Drive Fitness in Park-House, Yekaterinburg is not as clean and well-maintained as we would have liked. The equipment was often broken or not functioning properly, and the floors were never cleaned. It was frustrating to work out in a gym that didn't take pride in its cleanliness.
What's the parking situation like at Drive Fitness?
The parking situation at Drive Fitness in Park-House, Yekaterinburg is a nightmare. During peak hours when the gym is crowded, it's almost impossible to find a parking spot. We ended up parking on the street, which was a hassle. If you're considering joining this gym, be prepared for a lot of stress when it comes to parking.
Can I use Wi-Fi at Drive Fitness?
Yes, Wi-Fi is available throughout the gym at Drive Fitness in Park-House, Yekaterinburg. We appreciated this amenity, especially when we were on our phones or laptops during our workouts. It was a nice touch that made our experience at the gym more enjoyable.
What's the atmosphere like at Drive Fitness?
The atmosphere at Drive Fitness in Park-House, Yekaterinburg is welcoming and inclusive. We felt comfortable working out in the gym, even when we were newbies. The trainers and staff were friendly and approachable, which made us feel at ease.
Can I get a refund if I'm not satisfied with my membership?
Unfortunately, the refund policy at Drive Fitness in Park-House, Yekaterinburg is not very clear. We had a lot of issues with our membership, and we were not able to get a refund. If you're considering joining this gym, make sure you read the fine print carefully before signing up.
check_circlePros
- •The gym was huge, with a variety of trainers and daily group classes that catered to my husband's and my different fitness needs.
- •I enjoyed trying different classes and appreciated the convenience of the schedule.
- •The sauna and showers in the locker room were great amenities to have.
- •Wi-Fi was available throughout the gym, which was a nice touch.
- •The trainers were knowledgeable and helpful, especially when I first started working out.
- •The gym had a welcoming atmosphere, which was perfect for a fitness newbie like me.
- •The gym offered a lot of variety in terms of equipment and classes, which kept our workouts interesting.
- •The gym was open late, which was great for us since we had busy schedules.
cancelCons
- •The customer service was super poor, and we experienced a lot of issues with our membership.
- •The prices for additional services like personal training and nutrition counseling were way overpriced.
- •The gym's management was unresponsive to our concerns, which made us feel like our business wasn't valued.
- •The equipment was often broken or not functioning properly, which was frustrating.
- •The gym's cleanliness was subpar, with dirty equipment and floors that were never cleaned.
- •The parking situation was a nightmare, especially during peak hours when the gym was crowded.
- •The gym's refund policy was unclear, which made us anxious about committing to a membership.
- •The gym's staff seemed overwhelmed and understaffed, which made it hard to get help when we needed it.
