
CityDrive
My Wild Ride with City Drive: Why Car-Sharing Isn't for Everyone
summarizeEditor's Summary
I've been using car-sharing services for years, but City Drive's been a real mixed bag. The registration process is pretty standard, but it took them a day to verify my info. Once I got in, I was stoked to see they had a decent selection of cars. However, the user experience has been all over the place - sometimes the app is super responsive, and other times it's slower than molasses. I've also had some issues with the cars not being where they said they'd be, which is super frustrating. I've been using City Drive for a while now, and while it's not perfect, it's still worth using. The prices are competitive, especially for short trips, and the free minutes to get to the car are a nice touch. But, the app can be super slow at times, and the return process can be a bit of a pain. Overall, I'd say City Drive is a solid option for car-sharing, but it's not without its flaws.











































settingsSpecifications
live_helpFeatured FAQ
How does the registration process work for City Drive?
You'll need to agree to their terms and conditions, which involves sending over a photo of your ID, driver's license, and electronically signing a contract. It usually takes a day or two for them to verify your info.
What's the deal with the free minutes to get to the car?
City Drive offers 20 free minutes to get to the car, which is a sweet perk. Just make sure you're back within that time frame, or you'll be charged extra.
Can I use City Drive in other cities?
City Drive is currently only available in a few cities, but they're expanding their reach soon. Keep an eye on their website for updates.
How do I return the car?
Just make sure you're back within the agreed-upon time frame, and park the car in the designated spot. If you need to fill out extra paperwork, be prepared for a bit of a hassle.
What happens if I'm late returning the car?
You'll be charged extra for the late return, which can add up quickly. Just make sure you're back on time to avoid any extra fees.
Can I rent a car for a long trip?
City Drive is designed for short trips, but you can rent a car for a longer trip if you need to. Just be aware that the prices may be higher for longer rentals.
How do I contact customer support?
You can reach out to City Drive's customer support team via email or phone. They're usually pretty responsive, but be prepared for a bit of a wait.
Can I cancel my reservation?
Yes, you can cancel your reservation up until a certain point. Just make sure you're aware of the cancellation policies before making a reservation.
What's the deal with the insurance options?
City Drive offers various insurance options, but I wish they were more transparent about the costs and what's included.
check_circlePros
- •The registration process is pretty painless, and they've got a decent selection of cars.
- •The prices are competitive, especially for short trips.
- •I love that they offer free minutes to get to the car - it's a nice touch.
- •The app looks sleek and modern, and it's easy to navigate.
- •Customer support is responsive, and they've helped me out a few times when I've had issues.
- •I appreciate that they offer a variety of car types, from sedans to SUVs.
- •The cars are usually clean and well-maintained, which is a big plus.
- •I like that I can rent a car for a short trip without having to worry about long-term commitments.
cancelCons
- •The app can be super slow at times, which is really frustrating.
- •I've had issues with the cars not being where they said they'd be, which is a major bummer.
- •The user experience can be really inconsistent - sometimes it's great, and other times it's a total letdown.
- •I wish they had more cars available in my area, especially during peak hours.
- •The return process can be a bit of a pain, especially if you need to fill out extra paperwork.
- •I've noticed that the cars can get pretty dirty, especially after a long trip.
- •The insurance options can be a bit confusing, and I wish they were more transparent about the costs.
- •I've had some issues with the customer support team being unhelpful at times, which is really disappointing.



