Linael Reviews
No, no, and no again – terrible product quality, no respect for customers
summarizeEditor's Summary
I tried Abrikos because their prices seemed as low as the big chain Ashan. The courier showed up the next day, let us peek at the boxes before we signed, which was a nice touch. But that 1,000‑ruble delivery fee really stung, and the fruit let me down – the apples were mushy, the oranges had thick skins and dry pulp, and the pears were almost over‑ripe. The cucumbers were crisp, yet the whole deal fell short on value for money.
settingsSpecifications
live_helpFeatured FAQ
Why does Abrikos charge a 1,000‑ruble delivery fee for any order?
Abrikos uses a flat delivery surcharge of 1,000 rubles to cover logistics. It doesn’t change based on how much you spend, so small orders feel pricey.
How does Abrikos' pricing compare to Ashan?
Product prices are roughly on par with Ashan, but the extra delivery fee can push the total higher. For bigger baskets the price gap narrows, yet the fee still hurts value for money.
Can I return bad fruit if it’s not fresh?
Abrikos’ site mentions a return window, but the process isn’t explained clearly. Contact customer support quickly and keep the packaging for a smoother claim.
Is the next‑day delivery reliable?
In our case the delivery arrived the next day as promised, and the courier let us verify the items on site. Reliability seems decent, but quality issues remain.
What fruit quality issues should I watch out for?
Customers have reported soft apples, thick‑skinned oranges that are dry inside, and pears that are over‑ripe. Check the produce carefully before accepting the delivery.
Are there any items that were satisfactory?
The cucumbers we got were crisp and crunchy, showing that some produce can be fresh. However, this was an exception rather than the rule.
How easy is the online ordering process?
The website is user‑friendly: you can add items to the cart, see prices, and schedule delivery in a few clicks. No major hurdles during checkout.
What should I do if I’m unhappy with the overall order?
Document the issues with photos, reach out to Abrikos’ support via phone or email, and request a refund or replacement. Prompt communication improves the chance of a resolution.
Does Abrikos offer any discounts or loyalty programs?
Currently there are no advertised loyalty schemes; occasional promotions appear on the homepage, but they don’t offset the fixed delivery fee.
Is Abrikos a good option for regular grocery shopping?
If you prioritize low product prices and fast delivery, Abrikos might work, but the high delivery charge and inconsistent produce quality make it a risky choice for regular use.
check_circlePros
- •Prices line up with the major supermarket chain
- •Next‑day delivery arrived right on schedule
- •Courier let us inspect the items before signing for them
- •Cucumbers were super crunchy and fresh
- •Ordering online was quick and easy
cancelCons
- •Flat 1,000‑ruble delivery fee no matter how big the order
- •Apples were soft and not uniformly green
- •Oranges had thick rinds and dry, unpleasant flesh
- •Pears were overly soft and almost over‑ripe
- •Fruit quality was far below what I expected
- •No clear info on returns or customer‑support
