Idyllia Retirement Home Moscow
A Rehab Nightmare: Our Horrific Experience at Idyllia
summarizeEditor's Summary
I'm still trying to process the horrific experience we had at Idyllia rehab center. We were looking for a place to help my grandfather with his early-onset dementia, but things took a turn for the worse from the start. We were initially turned away by the Alexeev Hospital due to a cystostomy, which left us scrambling for options. Idyllia seemed like a good choice at first, but the care was subpar, and my grandfather's condition worsened during his stay. The staff was nice, but they didn't seem to know what they were doing. We're still trying to make sense of what happened and why our experience was so bad. If you're considering Idyllia for rehab, I'd say think twice.
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What kind of care can I expect at Idyllia?
Unfortunately, our experience was that the care was subpar, and my grandfather's condition worsened during his stay. I'd say be cautious and do your research before choosing Idyllia.
Is Idyllia equipped to handle patients with complex needs?
No, from what we experienced, the facility didn't seem equipped to handle patients with complex needs. Be prepared for a lot of stress and uncertainty.
How responsive is Idyllia's staff?
The staff seemed friendly, but communication was poor, and we were left in the dark about my grandfather's treatment. Don't expect a lot of transparency or updates.
What's the deal with the cystostomy at the Alexeev Hospital?
We were turned away by the Alexeev Hospital due to a cystostomy, which left us with limited options. It's a major concern, and you should be aware of it before choosing Idyllia.
Can I trust Idyllia's website?
Unfortunately, the website seemed to promise a lot, but it didn't deliver. Be cautious and do your research before making any decisions.
What kind of support can I expect from Idyllia's staff?
The staff seemed nice, but they didn't seem to know what they were doing. Don't expect a lot of support or guidance.
Is Idyllia a good choice for rehab?
No, based on our experience, I'd say think twice before choosing Idyllia for rehab. The care was subpar, and my grandfather's condition worsened during his stay.
Can I get a refund if I'm not satisfied with Idyllia's services?
We didn't get a refund, but we're still trying to make sense of what happened. Be prepared for a lot of stress and uncertainty.
What's the process like for getting a patient into Idyllia?
We went through a lot of hassle to get my grandfather into Idyllia, but it was worth it in the end. Unfortunately, our experience was horrific, and I'd say be cautious and do your research before choosing Idyllia.
How long does it take to get a response from Idyllia's staff?
It took us a while to get a response from the staff, and even then, it was unclear what was going on with my grandfather's treatment.
check_circlePros
- •The staff at Idyllia seemed friendly and willing to help, at least initially.
- •The facility itself looked nice, but that's where the positives end.
- •They had a few doctors on staff, but it didn't seem like they were doing much to help my grandfather.
- •The caregivers were nice, but they didn't seem to know what they were doing.
- •The rooms were clean, but that's about it.
- •They had a website that seemed to promise a lot, but it didn't deliver.
- •The staff was nice, but they didn't seem to know what they were doing.
- •The facility had a nice lobby, but that's where the good stuff ends.
cancelCons
- •The care at Idyllia was subpar, to say the least.
- •My grandfather's condition worsened during his stay, which was a major concern.
- •The staff seemed overwhelmed and undertrained.
- •The facility didn't seem equipped to handle patients with complex needs.
- •The communication was poor, and we were left in the dark about my grandfather's treatment.
- •We were turned away by the Alexeev Hospital due to a cystostomy, which left us with limited options.
- •The food was terrible, and the activities were boring.
- •The staff seemed more interested in their phones than in helping us.
