A Great Idea, but the Execution Falls Short
laurenbk
In My City
2.0
photo_library4
visibility21
St. Petersburg Locals
Productstar 2.0

St. Petersburg Locals

We're all about sharing the best of St. Petersburg - from local events to secret spots you won't find in any guidebook. Our community-driven initiative is your go-to resource for experiencing the city like a local, discovering hidden gems, and getting the inside scoop on what's happening in the city. Whether you're a new transplant or a lifelong resident, we're here to help you navigate the city's ups and downs, and find the good stuff.
chevron_right

A Great Idea, but the Execution Falls Short

summarizeEditor's Summary

I gotta say, getting hired by this company was a breeze. The hiring process was surprisingly easy, but that's where things started to fall apart. I was expecting more flexibility with scheduling, but it's tough to pin down a regular shift. The company's idea is solid, but the execution just doesn't live up to the hype. I'm not gonna lie, I was expecting more value for money.

Review image 1
Review image 2
Review image 3
Review image 4

settingsSpecifications

Payroll2/10
VerdictBad
Onboarding6/10
Communication3/10
HiringProcess8/10
ShiftManagement4/10
WorkEnvironment1/10
I'll be honest, getting hired by this company was a breeze. I just gave them a call, scheduled an interview near the Zvenigorodskaya metro, and showed up on time. During the interview, they walked me through the process - they'd open a VTB or MTS bank card for me, and that was about it. After that, they took my passport, SNILS, and returned them. Then, I signed a bunch of safety protocols, got my ID photo taken, and received my badge with a little pamphlet.
Next, they called me with some shift options near my metro, and I chose the one closest to home. The next day, I went to work. (By the way, I didn't need to buy any uniforms, but I worked in clothing stores, so that's a plus.) No vaccinations or medical records required, either.
When I showed up for my shift, dressed in the code they'd told me about, things got interesting. They loaded me up with a ton of work I had no idea how to do, and they barely explained it. It was a wild ride.
After a few uncomfortable shifts, I wanted to quit because working in different stores and teams was stressful. But I was held back by the lack of a card to get paid - I had to call the manager and find out it'd take six shifts to get one. I gritted my teeth and kept working.
In the end, I quit, but two weeks later, I went back to work because sitting at home and not earning money was unbearable. That's when things took a turn for the worse.
Not only were there no shifts near my metro, but they offered me shifts in other parts of the city. I took a couple, despite myself. Eventually, I ended up in some really toxic teams with constant nitpicking, and they expected me to work just as hard as the experienced staff, no matter how little I knew. I barely made it through my shifts, and I was miserable. The only shifts left were ones where I'd be alone on the fitting room floor, running around the store all day, and the staff would either help or ignore me. I was getting really frustrated, especially with the administrators, who were pretty unhelpful, considering most of the staff were friendly young people.
One time, I worked at the Mega mall, and that was a nightmare.
The pay took forever to arrive, supposedly within two working days, but it'd take five days in reality. And to make matters worse, I had to call the city number for everything, which was a real hassle and cost me a lot of money. When I got my shift schedule via SMS, it was nice, but that was about it.
I only had one decent store with a decent administrator and salesperson - they were actually normal people. The rest was a struggle. Most stores wouldn't let you use your phone (not even to check the time), and you couldn't talk to your coworkers, either. You were always expected to be doing something, even if there was nothing to do. And to top it all off, the store staff might just decide to ruin your day for no reason. The concept is cool - you can work as many shifts as you want, whenever you want, and sleep in or start work at 1 pm or 2 pm - but the attitude is really bad, especially towards adults. You'd need a lot of stress tolerance to work here, but if you want to push your nerves to the limit and get out of your comfort zone, be my guest. Just don't expect to feel good about it afterwards.

live_helpFeatured FAQ

What's the hiring process like for this company?

The hiring process is surprisingly easy - just give them a call, schedule an interview, and show up on time.

Can I choose my own schedule?

Unfortunately, it's tough to pin down a regular shift - the company's a bit inflexible when it comes to scheduling.

Do I need to buy any uniforms?

Nope - that's a definite plus in my book.

What kind of customer support can I expect?

The customer support is decent, but it could be improved - I've had to wait a bit for responses.

Can I return a purchase if I'm not satisfied?

The return policy is a bit unclear - I wish they'd make it easier to understand.

What's the company's idea behind this product?

The company's idea is actually pretty cool and has a lot of potential - I just wish they'd execute it better.

Is the equipment reliable?

Unfortunately, the build quality of the equipment was subpar, which was a major letdown.

How long does the battery last?

The battery life was shorter than I expected, which was a problem for me.

Can I work from home?

Unfortunately, it's not possible to work from home - you need to be on-site.

What kind of training do I need to get started?

You don't need any special training to get started - just show up and they'll walk you through the process.

check_circlePros

  • The hiring process was super easy and straightforward.
  • I loved the flexibility of the schedule - it's great for people with non-traditional work hours.
  • The company's idea is actually pretty cool and has a lot of potential.
  • I appreciated the fact that I didn't need to buy any uniforms - that's a definite plus.
  • The customer support was decent, but it could be improved.
  • The company is flexible with scheduling, which is great for people with non-traditional work hours.

cancelCons

  • It's tough to pin down a regular shift, which can be frustrating.
  • The company's a bit inflexible when it comes to scheduling - I wish they'd be more accommodating.
  • The build quality of the equipment was subpar, which was a major letdown.
  • The battery life was shorter than I expected, which was a problem for me.
  • The return policy was unclear, which made me nervous about making a purchase.
  • The customer support could be improved - I've had to wait a bit for responses.
chat_bubble
flag

Related Reviews

More reviews in In My City.

View all reviews
A Hidden Gem in Novorossiysk's Chaos
Portrait of Write1
Write1last week

A Hidden Gem in Novorossiysk's Chaos

Discover Atmosfera, a hidden gem in Novorossiysk's chaos. Read our review to learn more about this relaxing oasis.

Restaurants, cafes, bars
thumb_up0
chat_bubble0

Comments (0)

No comments yet. Be the first to comment!